Jun 22, 2026
•7 minute read
Q&A
Access answers to hundreds of questions posed by our SAPinsider Community during live events and conferences, virtual events and webinars, and during video interviews. These documented Q&A sessions can help you understand how to move forward on common business challenges alongside your peers.
Q&A: “Autonomous Does Not Mean Human-Free.” Inside the RISE Roadmap for the Middle East and AfricaSAP's Pieter Van Der Merwe on the RISE roadmap for the Middle East and Africa, why the first year of RISE is organizational change in a technology costume, why prized customizations are often historical workarounds, and why autonomous does not mean human-free.
SAP Sapphire Q&A: Armstrong Builds AI Strategy Around Data Scale, Not AI HypeArmstrong World Industries is building an AI-ready data foundation around SAP Business Data Cloud and Databricks to manage decades of system complexity from splits, divestitures, and acquisitions, using a crawl-walk-run approach to move AI from business use cases like automated pricing into scalable production while improving governance, customer experience, and operational visibility.
Jun 18, 2026
•9 minute read
SAP SuccessFactors CRO Says AI Agents Will Force HR To Rethink Workforce ManagementSAP SuccessFactors is positioning HR as a mission-critical enterprise function that now must manage skills, workforce planning, compliance, and increasingly AI agents by modeling them in org structures, assigning permissions and accountability, and helping companies measure the cost, performance, and governance of both human and nonhuman workers.
Jun 4, 2026
•7 minute read
Q&A: Two SAP Executives Say AI Is Pushing ERP Back to the Center of Business StrategySAP executives argue that ERP is evolving into the contextual business layer that makes enterprise AI trustworthy and useful at scale, with customers modernizing fragmented landscapes, digitizing supply chains, and using SAP’s data, process knowledge, and agent-driven tools to move from pilots to real operational execution.
May 28, 2026
•8 minute read
Q&A: Reveal USA CEO Martin Rowan on Why SAP Success Still Depends on PeopleIn this Q&A, Reveal USA CEO Martin Rowan draws on two decades of SAP consulting experience to explain why technology alone cannot deliver business outcomes. From change management and SAP user adoption to supply chain agility and leadership curiosity, Rowan makes the case that the people behind SAP implementations are what determine whether organizations truly realize the value of their investment.
May 6, 2026
•5 minute read
“Engagement Is an Enterprise-Wide Strategy”: Q&A with SAP CX President Balaji BalasubramanianSAP is reshaping customer experience (CX) strategies to emphasize enterprise-wide growth, connected data, and autonomous AI-driven workflows, moving beyond traditional front-office roles to integrate operational systems for enhanced, profitable customer interactions.
Apr 13, 2026
•6 minute read
Looking Ahead to SAPinsider Vegas 2024 with Mitresh KundaliaSAPinsider Vegas 2024 is rapidly approaching. SAP practitioners from all over the world will flock to Las Vegas starting March 18 to take a deep dive into the most important topics facing the SAP community, network with peers and influencers in the ERP space, and generate significant business value for their organizations.
SAPinsider recently sat down with Mitresh Kundalia, principal consultant at Quality Systems & Software and one of the longest-tenured speakers at the SAPinsider Vegas event – 2024 will be his 21st consecutive speaking engagement. He gave a preview of his hotly-anticipated address and shared why he has kept coming back to SAPinsider Vegas year after year.
Mar 13, 2024
•5 minute read
A Fireside Supply Chain Chat with SAP’s Darcy MacClarenChief Revenue Officer for SAP Digital Supply Chain Darcy MacClaren recently sat down with SAPinsider Chief Content Officer Mark Vigoroso to share her thoughts on supply chain technology, transformation, and innovation. She shares key insights on how SAP organizations can anticipate and manage disruptions to become more resilient, as well as touching on the core tenants of supply chain strategy. Readers will learn about the crucial role that supply chain leaders play in helping businesses become more sustainable and how the move to SAP S/4HANA can improve efficiency.
Dec 13, 2023
•9 minute read
“Our AI is designed to complement human ingenuity, not to replace it.”In an exclusive interview, SAPinsider sat down with John 'JG' Chirapurath, the Chief Marketing and Solutions Officer, SAP BTP and AI at SAP to discuss his background, role, and journey to joining SAP, the excitement surrounding BTP, SAP Build and its impact on customers, and AI at the core of SAP’s solutions. JG explains how the journey has already begun with initiatives like SAP Build and SAP Datasphere, and how they aim to continue this progression by fostering a robust ecosystem. JG says, "We will continue to introduce new products and clarify the productive routes one can take with SAP BTP. Our goal is to construct a practitioner-focused digital journey around our offerings since BTP primarily caters to individuals who are hands-on in their roles. These are the experiential individuals, the ones who actively explore what they can achieve with the product, driving technological decisions within their organizations. We strive to consistently win their trust and admiration with our superior products, partnerships, and services. Our focus is on the 'how' and 'what' instead of the direction, vision, and reasons."
Read to know more.
Sep 29, 2023
•10 minute read
Events
SAPinsider Summit New Orleans 2026New Orleans, Louisiana, United States
SAPinsider Summit Chicago 2026Chicago, IL
SAPinsider Copenhagen 2026Copenhagen, Denmark
Mastering SAP Collaborate, an SAP TechEd on Tour eventSydney, New South Wales, Australia
