Jun 14, 2023
•1 minute read
SAP SuccessFactors
SAP SuccessFactors is SAP’s cloud-based human capital management platform for core HR, payroll, talent management, workforce analytics, and employee experience management. This topic page focuses on how SAP customers use SuccessFactors to modernize HR operations, connect people data with business transformation, and support cloud-based HXM strategies. It is relevant for HR leaders, IT teams, payroll owners, talent executives, and SAP program leaders evaluating Employee Central, Employee Central Payroll, Recruiting, Onboarding, Learning, Performance & Goals, Succession, and People Analytics in SAP environments.
What is SAP SuccessFactors?
SAP SuccessFactors is SAP’s primary cloud HCM and HXM suite, used to manage employee data, payroll processes, talent programs, learning, performance, succession, and workforce planning.
It helps organizations move HR from fragmented, on-premise processes toward integrated cloud workflows centered on Employee Central as the HR system of record.
For SAP customers, SuccessFactors also supports broader S/4HANA and cloud transformation strategies, especially as SAP ERP HCM mainstream maintenance approaches its 2027 endpoint.
SAP SuccessFactors is SAP’s cloud-based human capital management platform for core HR, payroll, talent management, workforce analytics, and employee experience management. This topic page focuses on how SAP customers use SuccessFactors to modernize HR operations, connect people data with business transformation, and support cloud-based HXM strategies. It is relevant for HR leaders, IT teams, payroll owners, talent executives, and SAP program leaders evaluating Employee Central, Employee Central Payroll, Recruiting, Onboarding, Learning, Performance & Goals, Succession, and People Analytics in SAP environments.
What is SAP SuccessFactors?
SAP SuccessFactors is SAP’s primary cloud HCM and HXM suite, used to manage employee data, payroll processes, talent programs, learning, performance, succession, and workforce planning.
It helps organizations move HR from fragmented, on-premise processes toward integrated cloud workflows centered on Employee Central as the HR system of record.
For SAP customers, SuccessFactors also supports broader S/4HANA and cloud transformation strategies, especially as SAP ERP HCM mainstream maintenance approaches its 2027 endpoint.
How do enterprises use SAP SuccessFactors?
Core HR modernization
Enterprises use SAP SuccessFactors Employee Central to create a cloud-based HR system of record for employee profiles, organizational structures, job data, and workforce transactions. This helps HR and IT teams standardize processes across regions while reducing dependence on legacy environments.
Payroll and employee service delivery
Organizations use Employee Central Payroll and connected service capabilities to support payroll execution, employee inquiries, and HR case handling in SAP landscapes. Recent SuccessFactors releases are also adding AI-supported payroll explanation agents to reduce routine HR service desk volume.
Talent acquisition and onboarding
Recruiting and Onboarding help enterprises manage candidate engagement, offer workflows, onboarding tasks, and new-hire experiences within the broader SuccessFactors suite. These capabilities are especially important for organizations trying to streamline hiring while connecting talent processes to core HR data.
Performance, learning, and career development
SuccessFactors supports performance reviews, learning programs, succession planning, and career development through integrated talent modules. SAP’s latest releases extend AI into performance, learning, succession, and people analytics workflows, making clean skills data and governance more important for HR.
Workforce planning and people analytics
Enterprises use SuccessFactors Workforce Planning and People Analytics to analyze headcount, skills, workforce trends, and talent gaps. These insights help HR leaders connect people decisions to business transformation, internal mobility, and future workforce needs.
Where does SAP SuccessFactors emerge in SAPinsider research?
The HCM and SAP S/4HANA benchmark shows SuccessFactors emerging as part of broader HXM and SAP S/4HANA transformation planning. SAPinsider’s survey of 114 HR community members found that leading organizations are 33% more likely to implement SAP HXM SuccessFactors in the cloud, while 27% reported favorable ROI and competitive advantage from combining cloud HXM with foundational HR capabilities.
The Technology Leader’s 2025 Transformation Report Card places SAP SuccessFactors in the wider context of SAP S/4HANA, AI, and digital transformation priorities. The research highlights SAP S/4HANA and AI as top 2025 agenda items for technology leaders, reinforcing why HR platforms need clean data, integrated workflows, and AI-ready governance to support enterprise transformation.
Maintaining Business Objectives and Lifting Maturity – Are You Doing It?In this presentation, James Mouat and Naomi Benjamin delve into the critical aspects of maintaining business objectives and elevating maturity in the context of deploying business solutions, particularly those involving People data. They examine the need for organizations to adapt and evolve their solutions in response to changing internal business requirements, evolving regulatory landscapes, and the escalating cyber security landscape. By exploring these scenarios, they aim to provide valuable insights that enable organizations to re-evaluate their existing approaches and highlight the capabilities of SAP SuccessFactors as a comprehensive solution for managing People data.
HR Transformation Journey at Peter MacCallum Cancer Centre with SAP SuccessFactorsDiscover the HR transformation journey undertaken by Peter MacCallum Cancer Centre, as they share their step-by-step approach to implementing SAP SuccessFactors across multiple solutions. Learn about the shift from manual to digital systems, establishing a single source of truth, and the automation of key HR processes. Explore how manager and employee self-service enablement enhances efficiency while ensuring security and data integrity.
Jun 14, 2023
•1 minute read
How Workforce Data is Driving Decision-Making at Northern Beaches CouncilExplore how the Northern Beaches Council leverages workforce data to drive decision-making and enhance their workforce management strategy. Learn how reliable data and analytics from SAP SuccessFactors modules empower HR Business Partners to increase their strategic impact and support managers in making informed decisions.
Jun 14, 2023
•1 minute read
Go Beyond a Traditional Intranet and Empower Employees with a Personalized WorkspaceDiscover how SAP SuccessFactors Work Zone goes beyond traditional intranets, empowering employees with personalized workspaces that connect disparate systems and streamline workflows. Simplify work, enhance employee experiences, and drive productivity through guided experiences, communication, and integration with third-party applications.
Jun 14, 2023
•1 minute read
Key SAP SuccessFactors Employee Central Features of the H1 2023 ReleaseOn June 2, SAP released the newest features to its HXM Suite with the SAP Employee Central H1 2023 update. In this article, SAPinsider expert Luke Marson highlights some of the enhancements across different aspects of the SuccessFactors Employee Central HXM Suite.
It is essential that organizations keep their HXM practices up to date to get the most out of their employees, streamline payment functions, and keep all personally identifiable information secure.
Some of the important improvements include updates to data management so important data will not be deleted when editing personal information, enhanced messaging, and bank ID validation. SAP also included key updates to position management, localizations, time management and more. It also features important updates that can help companies integrate their HXM functions with other third-party applications.
Jun 9, 2023
•11 minute read
The SAP SuccessFactors Role-Based Permissions FrameworkMany organizations struggle to manage access to the important and highly-sensitive personal identifiable information (PII) stored within human resources systems. Some have difficulties securing these critical data points, while others have issues providing access to the right users for the right population. To help alleviate these problems, SAP introduced SuccessFactors Role-Based Permissions (RBP) framework.
In this article, SAPinsider expert Luke Marson will run through some of the key features within the SuccessFactors RBP framework, some of the advantages of the framework, as well as tips and tricks that users can leverage to make the most of the framework while building roles and securing data.
May 19, 2023
•11 minute read
Key SAP SuccessFactors HXM Suite Features of H2 2022: Part 3SAP released its most recent update to SAP SuccessFactors recently, updating many of the features while also adding some new ones. In this article, we will cover some of the key enhancements made to the Performance & Goals, Compensation, Succession & Development, Calibration, and Opportunity Marketplace applications within SuccessFactors.
The updates to the performance and goals allows organizations to better track employee performance ratings to give a better overall view of how current and former employees are aligning with a company’s overall strategic goals.
Throughout the rest of the article, we will explore how the new SuccessFactors update makes it easier for organizations to compensate employees, provide career development, and communicate better with current and prospective employees.
May 9, 2023
•7 minute read
Accelerating Your Next SAP SuccessFactors Performance ManagementThe process of assimilating information and making decisions during a technology implementation takes a significant amount of time. Therefore, customers should make necessary decisions ahead of the implementation to avoid unnecessary risks, project delays, and increased costs. Regardless of whether organizational processes drive the design of a cloud application or if cloud application influences processes, there are standard decisions that need to be made for new performance management implementations that are technology application-agnostic. Rushed business decisions during implementation may lead to tech changes after rollout and increase costs. Also, since performance management activities are cyclical, organizations only have one chance to get it right. Finally, lack of business readiness may lead to descoping features and functionality, resulting in a downward spiral. This article focuses on pre-work that companies can do before an implementation to position themselves effectively and reduce implementation risk and timeline. It covers core areas that might serve as pre-work for an SAP SuccessFactors performance and goals implementation.
May 1, 2023
•7 minute read
Key SAP SuccessFactors HXM Suite features of H2 2022: Part 2SAP released its most recent update to SAP SuccessFactors recently, updating many of the features while also adding some new ones. In this article, we will cover some of the key enhancements made to the recruiting, onboarding, and learning applications within SuccessFactors.
The updates to the recruiting application aim to make it easier for both organizations and job seekers to find what they are looking for. Companies now have more and better options for finding candidates, scheduling interviews, and authenticating signatures in offer letters.
Onboarding should also run more smoothly as well, with updates to compliance, notifications, and APIs. SAP can also now more easily authenticate the identities of new hires. All improvements can now also be more easily leveraged, thanks to new improvements to the Learning tool as well, making it possible for HR professionals to upskill.
Apr 28, 2023
•6 minute read
Modernizing Hiring Practices Through SAP SuccessFactorsMany organizations are still relying on outdated manual processes when posting and trying to fill open positions. These processes can be difficult to master as well as time consuming, overburdening human resources teams.
In this case study, we will review the case of ProHealth Care, a Waukesha, Wisconsin-based health care provider was having a hard time keeping up with the number of open job positions as the organization scaled.
ProHealth Care turned to SAP SuccessFactors to streamline recruitment. The solutions it supplied were able to help the health care provider more easily connect with applicants, filter through applications to find qualified candidates, and help schedule interviews. It also has an AI assistant that can help prospective applicants with questions around the clock.
Apr 24, 2023
•1 minute read
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