Modernized IT Paves the Way for the Experience Economy

Improving User Experience with Infrastructure Flexibility

321 results

  1. Modernized IT Paves the Way for the Experience Economy

    Reading time: 7 mins

    Digital transformation is expected to only increase in importance, and likely at an accelerated rate as a result of recent global events, which have forced many businesses to quickly pivot to digital models and subscription-based services. SAP customers must be able to react quickly and adapt to new realities with little notice, and adopting next-generation…
  2. Excel in the Experience Economy with Seamless System Integration

    Most organizations today are somewhere along the journey toward becoming a digital business, with meeting high expectations for the customer experience a central driver. One of the keys to creating an exceptional experience is the ability to access data in back-end systems in real time, which means that robust integration is critical. This article introduces…
  3. Desires Delivered in an Experience Economy: Learn How to Successfully Manage Supply Chains to Improve Customer Experience

    Today’s consumers have expectations for instant gratification and customizable orders, and those demands are starting to creep into business-to-business (B2B) transactions. B2B organizations need to be responsive to change to satisfy customer demands, for example, making mobile app ordering a priority. This article reveals how SAP customers can become winners in the experience economy. You…
  4. How a Digital Integration Hub Is a Business Game-Changer in the Experience Economy

    Every SAP customer is concerned with ways to safeguard and optimize their many different sources of revenue. When rapidly evolving business environments are thrown into the mix, how can these organizations stay best informed to know that all the systems contributing to the revenue stream are communicating and integrating data properly? SAP recommends companies consider…
  5. mindset

    Why Today’s Economy Demands a New Mindset

    Reading time: 6 mins

    As companies are starting to look at how to connect operational data (O-data) with experience data (X-data), they are realizing that, in today’s economy, it is more important than ever. And they are also realizing that creating value through improved experiences for both customers and employees takes more than just technology. It requires a fundamental…
  6. SAP and the Circular Economy

    Most organizations today are somewhere along the journey toward becoming a digital business, with meeting high expectations for the customer experience a central driver. One of the keys to creating an exceptional experience is the ability to access data in back-end systems in real time, which means that robust integration is critical. This article introduces…
  7. Adapting for Success in the Outcome Economy

    The high-tech industry has developed a strong affinity for the mantra the “outcome economy” in response to the shift toward selling outcomes rather than quantities. SAP customers are challenged with finding ways to drive every dollar to more impactful innovation versus spending money on the traditional aspects of running IT. This article outlines the steps…
  8. Revolutionizing Revenue with SAP BRIM: Navigating the Subscription Economy Landscape

    Unlock the Future of Revenue Management with SAP BRIM: In the evolving landscape of subscription and usage-based services, SAP Billing and Revenue Innovation Management (BRIM) emerges as a pivotal solution for businesses. This article explores BRIM’s proficiency in handling recurring revenue models through flexible consumption models, addressing everything-as-a-service (XaaS) challenges across diverse industries. Discover how…
  9. Finance at the Core of Tackling Digital Disruption

    The digital economy is here, and with it perhaps no part of the business is more essential than finance. Whether it’s reporting, compliance, bookkeeping, or predictive analysis, finance plays a central role in anything a business wants to do. It’s no surprise, then, that finance is one of the major components of companies’ digital efforts.…
  10. Gig Economy Is the Future of Work

    Contributing Editor: John Yuva, SAPinsider The gig economy is part of a broader concept referred to as the distributed workforce or remote workers who are distributed across locations outside of a traditional workplace, with gig workers representing a subset who work on specific projects or execute specific tasks for a defined period of time. The…