utility companies
2 results
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Improved Customer Experience Through Billing Process Automation with Redwood’s RunMyJobs
Utility companies face challenges in managing critical operations while ensuring business growth and customer satisfaction, but digital transformation through workload automation, such as Redwood’s RunMyJobs platform, can enhance efficiency, reduce errors, and improve service delivery, as demonstrated by the successful case studies of Anglican Water and FortisBC.
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ERP Security for Utility Companies – Onapsis Partners with SNOPUD to Secure Critical SAP Applications
Cyberattacks on utility companies are increasingly targeting vulnerabilities in SAP applications, posing significant financial and operational risks, with the average cost of a data breach reaching $4.72 million. The energy sector, with its sensitive enterprise resource planning (ERP) systems like SAP, is particularly attractive to cybercriminals. Despite this, many utility companies struggle to allocate adequate…
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