Use Standard Email Response Templates in the Employee Interaction Center

Use Standard Email Response Templates in the Employee Interaction Center

Reading time: 6 mins

Learn the key features of the standard email response templates contained in the Employee Interaction Center (EIC) and see how to set up new templates. These standard response templates allow the EIC call center agents to provide consistent and reliable responses to employee queries. Key Concept The Employee Interaction Center (EIC) is a centralized call...

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