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Featured Content
Topics

Explore critical topics shaping today’s SAP landscape—from digital transformation and cloud migration to cybersecurity and business intelligence. Each topic is curated to provide in-depth insights, best practices, and the latest trends that help SAP professionals lead with confidence.

Regions

Discover how SAP strategies and implementations vary across global markets. Our regional content brings localized insights, regulations, and case studies to help you navigate the unique demands of your geography.

Hot Topics

Dive into the most talked-about themes shaping the SAP ecosystem right now. From cross-industry innovations to region-spanning initiatives, explore curated collections that spotlight what’s trending and driving transformation across the SAP community.

SAP Marketing Automation

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SAP Marketing Automation Increases ROI of Marketing Budgets

Marketing automation is a modern technology that automates routine marketing processes, assists with customer data and campaign management, and helps run omni channel campaigns across multiple channels. Today’s marketing automation tools assist in data-driven decision making and execution of marketing programs, thus delivering higher return-on-investment from marketing investments.

SAP Marketing Automation Increases ROI of Marketing Budgets

Marketing automation is a modern technology that automates routine marketing processes, assists with customer data and campaign management, and helps run omni channel campaigns across multiple channels. Today’s marketing automation tools assist in data-driven decision making and execution of marketing programs, thus delivering higher return-on-investment from marketing investments.

Typically, marketing automation automates tasks such as:

  • Customer data management and maintenance
  • Audience targeting and segmentation
  • Generating, nurturing, and scoring leads
  • Ensuring GDPR and other compliance requirements
  • Applying analytics to optimize content and marketing strategies
  • A/B testing of content and messages to improve conversion rates
  • Increased audience retention

SAP Marketing Automation

SAP provides marketing automation capabilities as part of CRM solutions that are easy-to-use, web-based, and available on a subscription basis. Marketers can analyze, plan, execute, and measure all marketing activities. Some of the features include:

  • Marketing resource management
  • Segment and list management
  • Campaign management
  • Trade promotion management
  • Lead management
  • Marketing analytics

mySAP CRM also supports several industry-specific processes with functionality designed to meet the individual needs of diverse industry groups.

SAP Marketing Cloud

SAP Marketing Cloud enables marketers to understand the real-time intent of individual customers to dynamically deliver contextually relevant experiences across channels, devices, and throughout the entire customer journey.

Some key features are built in to enable personalized customer experiences and lead generation, such as:

  • Integrated customer engagement
  • Prebuilt industry-specific analytics and use cases
  • Channel-agnostic, customer-centric personalization engine
  • Embedded marketer-friendly AI and predictive analytics
  • Real-time cross-channel marketing automation
  • Integrated customer intelligence and loyalty
221 results
Implement ATP and Stock Transfer Flows for Virtual Distribution Plants in SAP ECC 6.0Apr 13, 2012  —  By Amir Ashfaq Hussain, Infosys Technologies, Limited In business scenarios in which virtual plants are created within SAP ERP systems for administrative purposes, managing available-to-promise (ATP) checks and stock transfers presents challenges. SAP provides two options that address plant-to-plant transfer issues in virtual plants. Based on North American or European business scenarios, these lessons learned […]
15 minute read
How to Apply Campaign Automation to Third-Party Marketing Service ProvidersAug 23, 2010  —  Discover how to facilitate a simple automated campaign for campaign enrollment. In this example, a sample third-party marketing company handles email delivery and response handling. Key Concept Companies can use the SAP CRM campaign automation tool to take advantage of automated marketing campaigns while still having the flexibility to outsource key components of the process. […]
11 minute read
SAP CRM Marketing On-Demand: Wave 3 and 4 UpdatesMay 15, 2007  —  Find out about the functionality available in SAP CRM Marketing on-demand, including updates available since SAP introduced it in May 2006. Also see how it relates to the functionality available in the on-premise SAP CRM. Key Concept With SAP CRM 2006s, companies can choose between SAP CRM on-demand (CoD) and the on-premise version of SAP […]
11 minute read
First Look: SAP CRM Sales On-DemandMay 15, 2006  —  SAP CRM on-demand is a new SAP-hosted, Web-based sales force automation system. How does it compare with mySAP CRM? Key Concept SAP CRM on-demand is a hosted solution. It differs from the on-premise mySAP CRM in that you do not need to install software or hardware to run the system. You access SAP CRM on-demand […]
9 minute read
Create Unparalleled Analytical Applications with SAP NetWeaver BI, Visual Composer, and Macromedia FlexJan 1, 2006  —  Discover how Visual Composer allows you to create analytical applications without programming knowledge. Key Concept Also known as actionable dashboards and often confused with scorecards, floorplans, or cockpits, analytical applications allow business users to perform strategic, business-related functions. Key features of this type of program include easy navigation, graphical displays, drill-down menus, targeted content and […]
14 minute read
Improve Your Sales Processes with mySAP CRM Opportunity ManagementNov 15, 2005  —  You can use mySAP CRM Enterprise Sales to better manage your sales processes. Learn about its opportunity management capabilities and the typical requirements necessary to implement the module. Key Concept Opportunity management is a key functional area of mySAP CRM Enterprise Sales that allows you to organize your sales processes from the initial sales lead […]
10 minute read
Allow Your Customers to Track Deliveries Online with SAP E-Commerce for mySAP ERPOct 1, 2005  —  You can use two different methods to allow customers to track orders via the Web. The simplest method involves tracking orders with the Bill of Lading field and works best when all items for one line item in an order ship together in the same package. A more complex method involves the Express Delivery Company […]
17 minute read
mySAP ERP Travel Management: Improve Your Control of Travel Planning and ExpensesMay 15, 2005  —  /FinancialsCompliance with the Sarbanes-Oxley Act has prompted many organizations to analyze their existing internal travel and expenses controls to reduce risk. Learn how the latest version of mySAP ERP Travel Management automates business processes for travel policy enforcement and streamlines time-consuming administrative tasks. Key Concept MySAP ERP Travel Management supports the standard SAP Business Workflow […]
12 minute read
IBM Intelligent Mapping for Finance: The Proactive Approach to Finance TransformationFeb 21  —  IBM Intelligent Mapping for Finance (IMF) enhances SAP S/4HANA Central Finance implementations by enabling teams to proactively address chart of accounts mappings and master data errors, significantly reducing error rates and improving implementation efficiency.
6 minute read
Liquidity as a Real-Time Operating Lever: Kyriba on the Future of TreasuryFeb 10  —  Tom Callway of Kyriba discusses how AI and analytics are transforming liquidity management for CFOs and treasurers by integrating fragmented SAP data into a unified, real-time intelligence layer, enabling proactive decision-making amidst increasing financial volatility.
2 minute read