Elevating Customer Experience with SAP C/4HANA for Consumer Goods and Retail

4 results

  1. 7 Tips for a Successful CRM or CXM Initiative

    The older your company is, the tougher your CRM or CXM project might be – but it doesn’t have to be that way. If you are like most older organizations, you have all kinds of “home-grown” ways of doing things. You’ve cobbled together a patchwork of data sources and reports. You’ve customized things over the…
  2. Develop, Debug, and Manage C/C++ Services in SAP Business Connector 4.8

    Discover how SAP Business Connector C/C++ services work internally. Find out when it’s best to use them and when you should avoid them. Uncover tips and tricks for creating and debugging SAP BC C/C++ services smoothly. Key Concept The four basic rules for C/C++ services are: Keep all C/C++ services (and the interfaces used in…...…
  3. Beyond the Buzz: Everything You Need to Know About SAP C/4HANA as the Intelligent Customer Experience Management Team Kicks Off 2019 Research Agenda

    You’ve heard the buzz about SAP C/4HANA — but how are your peers implementing and using this suite of solutions in the real world? The SAPinsider Intelligent Customer Experience Management (CXM) team will uncover just that in the coming weeks, as we launch the first of a series of upcoming surveys to our insider community,…
  4. Frictionless S/4HANA System Migration at Sysmex with Celonis video thumbnail

    Elevating Customer Experience with SAP C/4HANA for Consumer Goods and Retail

    Reading time: 12 mins

    The explosion of digital technologies and the new possibilities they have created has dramatically reshaped customer behaviors and expectations, and the pace of change is only increasing. Customer interactions are evolving rapidly, the number of communication channels has exploded, and customers expect to engage across them seamlessly. As today’s customers segment themselves into tribes that…