SAPinsider EMEA 2023 | Artificial Intelligence

See how generative AI can help you automate use cases for business document processing with large language models (LLM), process business documents in more than 40 languages, and implement new business document use cases with shorter time to value. In addition, hear how you can extend default supplier invoices or purchase orders by defining custom entities required for the specifics of your particular business processes.

Dr. Tomasz Janasz SAP Product Management Director for Business AI Tomasz is a Product Management Director for AI at SAP. His focus lies on shaping the strategy and driving the adoption of Business AI across SAP portfolio and in enterprises. His background is in business administration. He holds a PhD in business innovation and sustainability.

Discover the possibilities of Generative AI set to captivate SAP’s global end users. Witness how this technology elevates business processes enhancing productivity as we integrate it into applications like SAP SuccessFactors and SAP S/4HANA.

You will:

• Understand the potential of Generative AI in revolutionizing user experiences across SAP applications.
• Witness how Generative AI enhances business processes, productivity, and efficiency in SAP SuccessFactors and SAP S/4HANA.
• Learn the steps for integrating Generative AI seamlessly into SAP applications.
• Explore how Generative AI is shaping SAP’s user-centric solutions.

Daniel Stoerkel SAP Product Manager Data Cruncher at SAP, responsible for a multitude of SAPs AI solutions

Breakout Session IT Infrastructure + Operations Artificial Intelligence

In this session you will discover seamless integration within your applications through SAP Business Technology Platform. Unveil the ingenious strategies we employ, leveraging artificial intelligence, machine learning, and other intelligent technologies to invigorate our own business processes and unlock substantial business value. Prepare to discover the transformative potential of SAP AI as we navigate the forefront of intelligent business solutions.

You will:

• Familiarize yourself with the diverse range of AI services offered by SAP including SAP AI Core AI, SAP AI Business and SAP AI Launchpad.
• Learn how to effectively integrate AI into your applications using AI services from SAP.
• Discover how SAP infuses its own business processes with AI.
• Analyze real-life use cases to gain insights into how AI can generate significant business value and drive innovation.

Daniel Stoerkel SAP Product Manager Data Cruncher at SAP, responsible for a multitude of SAPs AI solutions

Breakout Session IT Infrastructure + Operations Artificial Intelligence

Discover the art of building user-friendly Q&A chatbots fueled by Large Language Models (LLM) and seamlessly integrate them into your mobile applications. Join us for an interactive session where we build a BTP based application leveraging AI. Gain invaluable insights into essential tools, expert tips, and best practices to kick-start your own projects and fully leverage the potential of Generative AI to enhance your mobile app experiences.

You will learn:

• How to create user-supporting Q&A chatbots using Large Language Models (LLM) for mobile apps.
• Step-by-step guidance on enhancing the SAP Ariba Shopping app into a powerful digital shopping assistant using Generative AI.
• Essential tools and techniques to kick-start your own Generative AI projects for mobile applications.
• Best practices to maximize the impact of Generative AI and improve the overall mobile app user experience.

Breakout Session IT Infrastructure + Operations On-Premise + Cloud Operations Artificial Intelligence

Learn the role DevOps play in fostering collaboration between development and operations teams.Generative AI can analyze vast amounts of data and enhance governance enforcement by automatically generating policies and guidelines. By integrating these technologies, organizations can establish a robust governance framework that ensures compliance, mitigates risks, and promotes innovation and agility throughout the software development processes.

You will:

• Learn what is DevOps from an Enterprise Architecture view.
• Hear how it can be used to enforce Governance.
• Understand how you can use Generative AI to automate work for you in DevOps.

Peter Kreiner-Sasady Invixo Consulting A/S CTO Defining the digital foundation: Integration (Boomi, Sap, Azure), Api management (Boomi, Kong, Gravitee, Sap), event driven architecture (Solace, Google, Confluent) and micro services (Azure, Aws, Sap, Gcp). Trusted Advisor. Have been the client’s trusted advisor as technical lead on several SAP and large IT projects, ensuring the right design, level of quality and handover governance whilst handling the technical project management part of complex projects with many integrations.

Breakout Session CIO StrategyArtificial Intelligence

Artificial intelligence and Machine Learning are all the buzz in the business and technology circles. But really understanding AI and all its various flavors can be a challenge. Most leaders and organizations are struggling to figure out the proper use cases for AI within their companies that will generate a tangible return. In this interactive fireside chat, you’ll hear from the Group CIO of Motor Oil Hellas about their recent experiences launching and managing AI projects that are significantly impacting their business.

You will:

• Hear real-world cases of Hellas Motor Oil applying AI to benefit and improve specific business processes.
• Understand how this major energy company is building an AI center of excellence to help guide projects, establish best practices, and scale their overall AI initiatives.
• Learn how leaders such as Hellas’s Giannakakis are navigating the vendor and partner landscapes and partnering with startups and universities to accelerate learning and idea sharing.
• Explore lessons learned from Hellas’s early AI projects including tips on how to acquire skills and select the right AI use cases that will bring value to your business.

Nick Giannakakis Hellas Motor Group CIO Nick Giannakakis is currently Chief Information Officer of Motor Oil Hellas Group. He started his career in SAP in the 90’s, where he had the opportunity to expose himself in quite exciting large scale SAP implementations gaining significant experience in the areas of Order to Cash, CRM and SAP BW. Subsequently as part of Coca Cola Hellenic IT executive team played an instrumental role in the Group’s Business Transformation though the SAP implementation in all 28 EMEA countries. Richemont International, in Geneva, the 12 Billion Luxury Conglomerate was Nick’s next career milestone. Nick had the opportunity to lead Global wide initiatives with Implementation of SAP Retail, CRM and Customer Service processes covering the Worldwide Distributed Boutique Network of all Group’s luxury brands. Nick joined British American Tobacco (BAT) in 2014. BAT’s, “Programme TaO” was an ambitious project from the outset. The plan was to develop a global business operating model underpinned by a single global SAP instance implement a pilot in one country and then move into a rapid five-phase deployment, completing in the first quarter of 2016 TAO was one of the Largest Large scale SAP Transformations led to one of the biggest Single Instance SAP installations in the world: with more than 600 Company codes, in 185 countries, 4 continents and more than 200k Orders per day. The “T” in TaO represents a new target operating model for BAT, driving 16 significant business changes (for example, a global supply chain network and global process standardization). The “O” represents the move to One SAP — a single global SAP solution for BAT. Nick established the BAT’s Global SAP Center of Excellence which has been awarded as Gold Award Winner at the 2016 SAP Global Customer Centre of Expertise Awards. In addition, BAT SAP BPC implementation has been awarded as one of the most Innovative solutions in UK’s 2017 awards. Nick was part of SAP CPG and Success Factors Product Council. In 2019 Nick was awarded as one of UK’s TOP 100 CIO’s shortlisted also for the IDG Europe’s CIO competition.

Understand the transformative power of Machine Learning, SAP Process Automation, and Situation Handling. Drive innovation, optimize operations, and remain at the forefront of intelligent ERP solutions. This research sheds light on the planned enhancements in the realm of Generative Artificial Intelligence and offers a glimpse into the future of intelligent technologies in SAP S/4HANA.

You will:

• Learn how embedded intelligent technologies enhance end-to-end business processes leading to improved functionality and operational efficiency.
• Discover the integration of Machine Learning, SAP Process Automation, and Situation Handling.
• Optimize planned enhancements in Generative Artificial Intelligence for SAP S/4HANA.

SAP

Breakout Session IT Infrastructure + Operations Artificial Intelligence

Embrace the potential of AI empowers organizations to revolutionize decision-making, streamline operations, and foster innovation. Join us for a discussion on the benefits of SAP Business AI. Discover the capabilities of SAP Business AI, features, and gain valuable insights into the roadmap leading to the integration of Generative AI.

You will:

• Understand the impact of AI on decision-making processes, operations, and innovation within organizations.
• Explore the functionalities of SAP Business AI.
• Learn how to leverage SAP HANA ML, SAP AI Core, and SAP AI services to optimize AI-driven processes.
• Gain insights the roadmap for integrating Generative AI into business applications.

Jesper Schleimann SAP Strategy & Innovation Officer SAP, EMEA NorthAs the Strategy & Innovation Officer for SAP in EMEA North, Jesper Schleimann is responsible for driving and scaling innovation & sustainability in SAP EMEA North while running strategic programs that span across Communications, Sustainability and business development. Jesper has a background in corporate innovation, sustainability & sales in companies like SAS Institute and CSC (Now DXC) before joining SAP in 2010 where he has held different managerial positions at Nordic and EMEA level.In his role as Strategy & Innovation Officer, Jesper’s mission is to help scale purposeful innovation and engagements. He seeks to add a business value focus to the digital, innovation and sustainability discussion while strengthen the alignment with the overall strategy within SAP. Jesper has a Master’s in Business Administration from the University of Copenhagen as well as an Executive MBA from Copenhagen Business School and Management certification from Stanford.

In this session, we will delve deep into the roadmap of SAP S/4HANA Cloud, public edition particularly focusing on the transformative and upcoming Artificial Intelligence (AI) features. As AI continues to evolve at a rapid pace, it is becoming increasingly crucial for businesses to understand how it can be leveraged to drive efficiency, innovation, and growth. This session aims to help attendees discern how AI is poised to shape the future of SAP S/4HANA Cloud, public edition, and how technologies such as machine learning will be deployed to optimize and enhance business processes in the upcoming releases.

You will:

• Stay updated with the latest AI-driven capabilities in S/4HANA Cloud, public edition
• Grasp the potential of AI and machine learning in revolutionizing business models and processes.
• Discover how AI is shaping the future, leading to unprecedented levels of productivity and process optimization.

Stefan Bock SAP Head of Modern Experience for Cloud ERP Stefan Bock is responsible for the Product Management of cross-technologies within S/4HANA Cloud, public edition. Includes topics like Artificial Intelligence (AI), Digital Assistant, Situation Handling, or SAP Build Process Automation.

Discover the art of building user-friendly Q&A chatbots fueled by Large Language Models (LLM) and seamlessly integrate them into your mobile applications. Join us for an interactive session where we build a BTP based application leveraging AI. Gain invaluable insights into essential tools, expert tips, and best practices to kick-start your own projects and fully leverage the potential of Generative AI to enhance your mobile app experiences.

You will learn:

• How to create user-supporting Q&A chatbots using Large Language Models (LLM) for mobile apps.
• Step-by-step guidance on building new apps on SPA BTP using SAP Build and Generative AI.
• Essential tools and techniques to kick-start your own Generative AI projects for mobile applications.
• [newline][bullet] Best practices to maximize the impact of Generative AI and improve the overall mobile app user experience

Stefan Bock