Case Studies

Our library of customer case studies focuses on insights, advice, and best practices. The featured case studies highlight how customers are using SAP solutions to streamline business processes, reduce errors, increase ROI, automate workflows, and more.


  1. Mohawk Industries Harness The Power of Data with SAP HANA and Red Hat

    Reading time: 0 mins

  2. illuminate light

    Hunter Douglas Gets Illumination from SAP S/4HANA Consolidation

    Reading time: 7 mins

  3. professional mobile cell

    Launching Platforms for Personalized, Behavioral, Customer-Centric Engagement in Banking and Insurance

    Reading time: 9 mins


  1. Global Human Capital Trends: The social enterprise in a world disrupted

    Learn how Discovery Group recently partnered with SAP to extend its offerings to provide personalized, behavioral, customer-centric engagement, journeys, and outcomes for its members. On the insurance side of the business, Discovery Health created a unique program to incentivize healthy behavior through its Vitality brand, rewarding members for their healthy living choices. On the banking…
  2. central finance and group reporting image

    Enabling SAP S/4HANA Central Finance and Group Reporting

    Reading time: 4 mins

    Perrigo is a global, leading provider of over-the-counter (OTC) self-care products across various OTC categories. Headquartered in Ireland, Perrigo’s international presence has grown dramatically over the years, accelerated particularly in the last decade or so by acquisitions that enhanced its product portfolio and geographic reach. Layering in additional tools and technologies from each new acquisition…
  3. increasing transparency and efficiency Eli Lilly image

    Increasing Transparency & Efficiency

    Reading time: 5 mins

    Sprawling multinational drug company Eli Lilly and Company (Lilly) needed a way to centrally monitor its core enterprise resource planning (ERP) systems. The company had been using a manual method to track its financial and operational activities and related controls. But to increase transparency and efficiency, Lilly decided to implement SAP Process Control to automate…
  4. photonics manufacturer transformed image

    Photonics Manufacturer Transformed Its Financial Operations

    Reading time: 5 mins

    On a mission of “enabling the future through light,” Excelitas Technologies Corp. is a global technology leader focused on manufacturing photonics components. To support the company’s heavy acquisition strategy, Excelitas needed to embrace the 21st century, says Vice President for Global Business Services Robert Ersoni, by addressing the organization’s greatest challenge — integration. Excelitas needed…
  5. How Global Pharmaceutical Company Sanofi Overhauled Its SAP Security

    Reading time: 3 mins

    Facing a marked increase in cyberattacks and a complex IT and regulatory environment, multinational drug company Sanofi resolved to revamp its SAP cybersecurity infrastructure. The goal was to better detect attacks, protect mission-critical applications, streamline software deployment, and monitor security in real-time. This was no easy task as Sanofi has many different SAP platforms and…
  6. Mitsubishi Heavy Industries Unifies People Data at 134 Companies with SAP SuccessFactors

    Reading time: 5 mins

    The leadership at Mitsubishi Heavy Industries (MHI) wanted more insight into their employees, and more consistent reporting on their HR functions. The goal was to create a more unified human resources approach across the more 170 companies and 90,000 employees under its umbrella. MHI turned to SAP SuccessFactors Employee Central as its core HR system…
  7. Lloyd Register Member Insight

    Lloyd’s Register Adopts SAP’s Portfolio of Cloud Solutions As The Engine to Address Uncertainty In Asset-Intense Industries

    Reading time: 5 mins

    At a time when uncertainty appears to be steering the ship amid a disrupted marketplace, asset-intensive industries are looking to accelerate digital transformation. But in navigating rough waters, they face many challenges in relation to aging infrastructure, evolving global supply chains, and meeting sustainability demands of customers. Lloyd’s Register, one of the world’s leading providers…
  8. Ferrar's cloud strategy image

    Best-of-Breed Business Intelligence for Improved Agility

    Reading time: 5 mins

    Whenever two or more companies merge, an extensive list of technical difficulties soon follows. The challenges include integrating systems, databases, and applications and enabling synchronization of information between organizations. For Ferrara – an emerging North American powerhouse in sweet snacking that recently acquired Nestle’s U.S. Confection and Kellogg’s Cookie, Cones, and Crust business, including Keebler…
  9. transformation to drive innovation image

    Retail Finance Transformation to Drive Innovation

    Reading time: 4 mins

    To keep ahead of the rapidly shifting retail marketplace, Walgreens Boots Alliance (WBA) launched a transformation initiative designed to modernize the company’s core business processes to give employees better access to data in real-time at all levels of the organization. The initiative began as a program to replace its custom legacy ERP system with SAP…
  10. Hershey Demonstrates the Strategic Value of Controls & Compliance

    Reading time: 5 mins

    The Hershey Company’s move to SAP S/4HANA prompted a reassessment of its governance, risk, and compliance (GRC) strategy. As part of this review, Internal Audit (IA) resources were reviewed, restructured, and incorporated into the SAP S/4HANA project plan. The IA team employs an Agile implementation strategy to build controls into the process, evaluate performance, and…