Case Studies

Our library of customer case studies focuses on insights, advice, and best practices. The featured case studies highlight how customers are using SAP solutions to streamline business processes, reduce errors, increase ROI, automate workflows, and more.

307 results

  1. Case Study: A Business Case for Indirect Tax Automation with Goodyear

    Reading time: 1 mins

    The indirect tax environment had seen a huge increase in digital obligations and real-time reporting, where data needs to be correct from the beginning with little option to make changes later. This creates additional exposure to tax authority requirements, and therefore mitigation of the tax and compliance risk is critical. Improving the efficiency and accuracy…
  2. Case Study: SunRice – B2B Experience

    Reading time: 1 mins

    SunRice, one of Australia’s largest rice food companies, implemented a Growers’ Portal using SAP BTP to enhance the B2B experience for its rice-growing community. The portal provided quick and easy access to key functions, improved data visibility, and enabled growers to manage their business tasks securely in real-time from any device. With features such as…
  3. Case Study: HomeMade – Customer Experience

    Reading time: 1 mins

    HomeMade, in partnership with Bourne Digital, implemented a self-service portal solution using SAP BTP to empower customers in managing their own aged care services. The user-friendly portal enhanced transparency, flexibility, and control, resulting in improved efficiency, increased engagement, and reduced administrative fees. The implementation was recognized as a finalist at the SAP Global Innovation Awards…
  4. Case Study: Taronga Zoo – Employee Experience

    Reading time: 1 min

    Taronga Conservation Society Australia (TCSA) sought to enhance the employee user experience by developing a mobile and desktop application, Stax, to streamline staff functions and content. The app enabled easier leave requests and requisitions, improved communication, and supported TCSA’s transition to SAP S/4HANA. The outcome was increased field staff engagement, improved guest experience, and efficient…
  5. Case Study: How Mediclinic International is generating revenues with personalized HR solutions

    Case Study: How Mediclinic International is generating revenues with personalised HR solutions

    Reading time: 1 min

    The case study highlights how INK IT Solutions helped Mediclinic, an international healthcare services group, overcome complex business challenges and generate revenues through personalized HR solutions. By implementing a unified platform, aligning processes, improving data privacy, and integrating systems, Mediclinic experienced benefits such as reduced costs, enhanced analytics, streamlined operations, and improved user experience.
  6. Case Study: CONA Services HXM Move from SAP On-Premise to ECP

    Reading time: 1 min

    Coke One North America (CONA) Services, the provider of collaborative tools for Coca-Cola Company’s largest bottling partners, successfully migrated from SAP On-Premise to Employee Central Payroll (ECP) using the Nexus Powered “lift-and-shift” approach. By leveraging the Nexus Suite, CONA Services achieved a fast and cost-effective migration, saving significant time and effort. The migration enabled CONA…
  7. Case Study: Woodside Energy HXM Move from SAP On-Premise to ECP

    Reading time: 1 min

    Woodside Energy, the largest operator of oil and gas production in Australia, successfully migrated from SAP On-Premise to Employee Central Payroll (ECP) using the Nexus Powered “lift-and-shift” approach. This migration allowed Woodside to retain the complete history of employee master data within ECP, enabling efficient payroll processing. By leveraging the Nexus Suite, Woodside saved significant…
  8. Case Study: Coles Group HXM Move from SAP On-Premise to ECP

    Reading time: 1 mins

    Coles Group Limited, an Australian retail company, transitioned from SAP On-Premise to Employee Central Payroll (ECP) using the Nexus Powered “lift-and-shift” approach. This migration enabled Coles to retain the complete history of employee master data within ECP, facilitating retrospective payroll processing. By leveraging the Nexus Suite, Coles saved significant time and costs, completing the migration…
  9. SAP Security: Dealing with cross-division access in Saint-Gobain

    Reading time: 1 min

    Saint-Gobain South Africa faced unique access control issues due to having multiple companies within a shared SAP ecosystem. With a mix of role methodologies and outsourced providers, they consistently failed access control audits. Through implementing a GRC solution and a role redesign, they established a solid foundation for access control and mitigated risks. Continual efforts…
  10. Case Study: Driving Governance at Bridgestone

    Reading time: 1 min

    Bridgestone Australia faced challenges in managing financial risk in their SAP system with a growing team. After investigating several options, they discovered Soterion’s GRC solution which provided a clear picture of their financial risk in the business, enabling the team to present the stats to the risk committee and executive team providing peace of mind…