Case Studies

Our library of customer case studies focuses on insights, advice, and best practices. The featured case studies highlight how customers are using SAP solutions to streamline business processes, reduce errors, increase ROI, automate workflows, and more.


  1. Mohawk Industries Harness The Power of Data with SAP HANA and Red Hat

    Reading time: 0 mins

  2. illuminate light

    Hunter Douglas Gets Illumination from SAP S/4HANA Consolidation

    Reading time: 7 mins

  3. professional mobile cell

    Launching Platforms for Personalized, Behavioral, Customer-Centric Engagement in Banking and Insurance

    Reading time: 9 mins


  1. DM and DW on Cloud report image

    Asia-Pacific Leads Cloud Adoption for Data Management and Warehousing

    Reading time: 9 mins

    Learn how Discovery Group recently partnered with SAP to extend its offerings to provide personalized, behavioral, customer-centric engagement, journeys, and outcomes for its members. On the insurance side of the business, Discovery Health created a unique program to incentivize healthy behavior through its Vitality brand, rewarding members for their healthy living choices. On the banking…
  2. IDEXX Laboratories Tames Troublesome Reporting

    Reading time: 8 mins

    IDEXX Laboratories, an animal health diagnostics and veterinary software innovator, prides itself on the quick turnaround of diagnostic test results for its customers. Internally, the business planning team was not seeing the same fast results. With complex reports taking over 30 minutes to complete (or time out), IDEXX knew it was time to improve query…
  3. CNH Industrial Cultivates Automated Account Reconciliation Landscape

    Reading time: 10 mins

    CNH Industrial, a global capital goods corporation specializing in the manufacture of agricultural and construction equipment, along with commercial vehicles and powertrain solutions, takes pride in designing and producing machines that “keep agriculture and industry growing.” But with more than 63,000 employees, 64 manufacturing plants, and 50 research and development centers, managing financial tasks is…
  4. Cooking Up Cost Savings with Order-to-Cash Automation

    Reading time: 13 mins

    With more than 6,000 customers on six continents, JBS USA sells a staggering amount of meat products all over the world. To improve how payments were collected from all of those sales, the business wanted to do away with manual financial processes and consistently — and in the process, lower its days sales outstanding (DSO)…
  5. Duke University Men’s Basketball Enhances Digital Playbook

    Reading time: 6 mins

    SAP HANA powers statistical analysis for websites for the NBA and NHL — and now also runs a statistical algorithm that produces insights about Duke University’s men’s basketball team. The university developed #DukeMBBStats Insights on to serve as the fans’ ultimate source for in-game comparisons and analysis to show how what they are watching…
  6. ConocoPhillips Drills Down into Access Control

    Reading time: 6 mins

    Photo courtesy of ConocoPhillips ConocoPhillips, one of the world’s largest independent oil and gas exploration and production companies, relies on proper access control and segregation of duties (SoD) to manage its governance, risk, and compliance (GRC) requirements. As an SAP Access Control customer since 2009, ConocoPhillips understands the importance of regularly updating the application and…
  7. Sloan Valve Opens Floodgate to Improved Customer Experience

    Reading time: 6 mins

    As producers of motion-sensing restroom appliances and other commercial plumbing products, Sloan Valve makes life more efficient for people who visit restrooms in restaurants, airports, and other public spaces. But its own sales processes needed an improvement in efficiency. Salespeople had been performing their work manually — relying on handwritten notecards to keep track of…
  8. Hillarys Blinds Opens Window into Real Time

    Reading time: 8 mins

    Hillarys ― a manufacturer and retailer of made-to-order window coverings based in Nottingham, England ― has been well ahead of the customization curve, providing its customers with personalized products and service for nearly 50 years. Business and customer needs have changed significantly, however, and Hillarys recognized it needed to adapt in order to innovate, capture…
  9. Automotive Component Company Nemak Drives Compliance Through Process Control Journey

    Reading time: 7 mins

    Nemak, a manufacturer of complex automobile components, needed to drive more efficiencies in its compliance processes. These processes were primarily based on manual tasks, information was communicated in self-reporting surveys or questionnaires, and data was stored in e-mails or spreadsheets. These factors led to both inefficiencies and inaccuracies that could significantly affect Nemak’s compliance standing.…
  10. Nature’s Way Reenergizes and Empowers Sales and Service to Better Serve Customers

    Reading time: 8 mins

    When Nature’s Way, a global multi-branded marketer, developer, and manufacturer of premium dietary supplements and homeopathics, realized that it had outgrown its homegrown customer relationship management application, it began the search for a solution befitting a best-in-class global consumer packaged goods company that would give field sales and customer service representatives access to the data…