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What is SAP Process Control?
Companies need to ensure their activities are carried out following board-level directives and internal policies while complying with applicable regulations. That’s where internal controls come into play, and process control is a method that companies use to streamline and automate the monitoring of business processes. SAP Process Control, part of the SAP GRC suite, is one tool that many SAP customers use to ensure their business is operating in an efficient and compliant manner.
What is SAP Process Control?
Companies need to ensure their activities are carried out following board-level directives and internal policies while complying with applicable regulations. That’s where internal controls come into play, and process control is a method that companies use to streamline and automate the monitoring of business processes. SAP Process Control, part of the SAP GRC suite, is one tool that many SAP customers use to ensure their business is operating in an efficient and compliant manner.
SAP Process Control and similar tools offer the following capabilities, among others:
- Continuous controls monitoring (CCM), which automates the monitoring of process data.
- Single source of process control data, including internal procedures and compliance policies
- Business objective and risk alignment with controls
- Automated workflows and notifications for issue response
- Internal controls evaluation
Process Control is largely manual without a targeted solution. Automation with the help of technology enables faster response to efficiency and compliance issues, while reducing workload for GRC teams.
There are many vendors that provide services and products around process control. For example, Appsian Security’ssolutions offer attribute-based controls monitoring, continuous monitoring, and real-time process analytics. System integrators such as Capgemini, Deloitte, and Accenture assist customers with establishing process controls policies and implementing SAP Process Control and other software.
Key Considerations for SAPinsiders:
- CCM automation is an appealing piece of SAP Process Control for many SAP customers. For example, as part of an SAP Process Control implementation, Eli Lilly utilized CCM to help track the company’s controlled activities. This has helped increase transparency and efficiency in the controls process.
- Business partners need to be involved in SAP Process Control. Get out in front of the process with your business partners so you can inform and co-create, making them aware of control considerations that will impact their decisions. Challenge your current processes and leverage technology and external expertise to support adoption and behavior change. Asking questions like “what is your biggest pain point” and “how do we benchmark against our peers” is important.
- Hershey is using process control to measure process and adoption rates during its phased SAP S/4HANA implementation. This phased approach allows the company to understand what extent GRC is being leveraged. Using SAP Process Control, rationalization of manual controls is targeted at 35% and control automation is expected to increase from 20% to over 50%.
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Hershey Demonstrates the Strategic Value of Controls & ComplianceJun 4, 2021 — The Hershey Company’s move to SAP S/4HANA prompted a reassessment of its governance, risk, and compliance (GRC) strategy. As part of this review, Internal Audit (IA) resources were reviewed, restructured, and incorporated into the SAP S/4HANA project plan.
The IA team employs an Agile implementation strategy to build controls into the process, evaluate performance, and adjust when necessary, using version GRC 12.0 of the SAP Access Control and SAP Process Control tools. These tools enable Hershey to manage integration for both SAP and non-SAP systems, provide transparency and accountability, and simplify process execution and risk management.
Hershey is rolling out SAP S/4HANA in phases by region, which will give the IA team the ability to examine adoption and control failure rates and determine how IA is leveraging GRC. “Getting involved proactively, especially with an Agile approach, has given us the opportunity to really influence the future design of the process so that controls are innately embedded,” concludes Jon Laubenstine, Senior Director, Internal Audit, at Hershey.
Read this article and learn:
- How Hershey is reassessing its GRC strategy as part of its move to the SAP S/4HANA platform;
- Why Hershey is rolling out the SAP S/4HANA platform in regional phases;
- The important of including the IA team at the beginning of your SAP S/4HANA migration.
5 minute read
Expert Q&A: Best Practices for Continuous Control MonitoringJun 2, 2021 — Many SAP users are simplifying and automating continuous control monitoring (CCM) to manage their GRC environment. Marie-Luise Wagener-Kirchner, Vice President of Governance, Compliance and Digital Services at SAP, recently sat down with SAPinsider to share best practices for CCM.
Wagener-Kirchner has been involved in the SAP ecosystem for approximately 20 years, always with a focus on audit controls and security. In her current role she is responsible for internal and external reporting, governance around reporting guidelines and policies, and for the GRC systems and the automated internal controls at SAP.
In the following video she explains how customers are utilizing CCM in innovative ways, what components make up a good control setup for successful monitoring, and common pitfalls that organizations should watch out for.
First, says Wagener-Kirchner, you need to understand where the control comes from, what makes a good control, and be able to identify inherent risk in your business processes.
Watch the video to learn more.
1 minute read
Case Study | How Pfizer supports audit testing & enhances user experience in SAP GRC Process ControlMay 12, 2021 — Effectively administrating and governing control creation and execution in SAP Process Control (PC) requires a series of developments, knowledge, and experience. Hear from Pfizer on proven control design administration and master techniques for effective control maintenance, execution, monitoring, and audit testing.
Attend this session to:
- Take a deep dive into a governance model that management should know and consider before deploying controls in SAP PC
- Understand key areas and elements to be considered for a successful internal control testing
- Manage challenges and opportunities in developing SAP PC capabilities and user experience
1 minute read
Eli Lilly and Company Shares Key Technical Tips for Supporting SAP Process Control EffectivelyJan 21, 2021 — Now that you’re live on SAP Process Control, learn from Eli Lilly and Company about many of the key tables and reports that have helped the organization support its system effectively. This session provides a deeper dive into the technical details of Lilly’s use of SAP Process Control, with an emphasis on the technical support building blocks that have helped the business run smoothly.
Attendees will:
- Learn the key standard and custom reports that can save time and effort when troubleshooting everyday problems
- Discover how to develop custom queries and provide those to end users via SAP Business Client
- Take home examples of key tables used to create custom reports
- Learn how Lilly is moving data to SAP HANA to enable better report creation
1 minute read
Compliance goes digital – new and updated SAP solutions for Internal Controls and GRCJan 20, 2021 — SAP is now applying its strategy to move towards mobile devices to the GRC. Therefore it has implemented a large portion of the relevant GRC functions on a Fiori Launchpad. These now appear as tiles (on that Launchpad) and offer a unified entry point for all GRC Fiori Apps. Also, each user is able to personalize their own Launchpad and can add, remove or sort apps via drag and drop. Attend this session to:
- See a demo of new Fiori interfaces in Process Control
- Learn about the new intuitive way of Dashboards and Launchpads in Process Control
- Explore new features which enhance the User Experiences
- Understand the new way of working with GRC Process Control
1 minute read
Process, Controls, and AutomationJan 14, 2021 — Due to organization complexity and moves to SAP S/4HANA, many processes change from customized to standardized. How do you maintain vigilance, apply machine learning and artificial intelligence, to monitor and manage internal controls within your GRC landscape? Explore how companies are using automation and advanced control monitoring capabilities to protect business processes and ensure compliance. Learn how to apply intelligence and automation to become more efficient in your controls management. Build a more automated and integrated compliance and risk management landscape by enhancing your GRC investments with the addition of intelligent capabilities.
2 minute read
Pfizer Standardizes Process Controls and Moves to Continuous Remote AuditsApr 20, 2020 — This case study explains how the Manual Control Performance (MCP) capability in SAP Process Control empowered Pfizer, an American multinational pharmaceuticals company headquartered in New York City with approximately 88,300 employees worldwide, to standardize controls across all sites, centralize, control performance, and perform continuous control monitoring (CCM).
4 minute read
GRC: Case study: How Nemak automated internal audit procedures with SAP Process ControlMar 10, 2019 — Learn how Nemak went from an internal audit system relying on manual procedures to an automated process via SAP Process Control. Click this link to view the slides from this session — GRC2017_Martinez_Casestudyhownemakautomated. Fernando Martinez If you have comments about this article or publication, or would like to submit an article idea, please contact the […]
1 minute read
Vodafone Group Dials Up Process ControlsJan 4, 2018 —
As Vodafone Group expanded globally, it required more stringent process controls to ensure the more than 100,000 users who touched their various business processes could act efficiently. The company sought SAP Process Control to automate its process controls and expand the control footprint by process, systems, and geography. Discover how the company was able to standardize and simplify its controls framework and achieve continuous controls monitoring and handle fewer controls-related issues.
7 minute read
Improve Speed and Consistency with Manual Control Performance in SAP Process Control 10.1Dec 12, 2017 — Learn how to ensure faster evaluation, improved reliability, enhanced consistency of controls, and clear accountability using the Manual Control Performance functionality in SAP Process Control 10.1. Key Concept Manual Control Performance in SAP Process Control 10.1 enables business process owners and relevant teams to plan and perform control activities manually at the transaction level and […]
20 minute read