Autonomous Action for Enhanced Productivity with Boomi’s AI Agents
208 results
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Autonomous Action for Enhanced Productivity with Boomi’s AI Agents
Boomi’s AI Agents, operating on its multi-cloud, independent Boomi Enterprise Platform, represent a significant evolution in AI, transitioning from basic tools to entities capable of managing interconnected business operations autonomously. These agents, employing AI-based reasoning within defined parameters, can perform a wide range of functions—enhancing decision-making, driving innovation, and personalizing user experiences. For instance, AI…
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An Advanced Lesson on Technical Monitoring within Solution Manager 7.1
Solution Manager 7.1 allows you to monitor almost anything in an SAP landscape, but how does it do it? See the components within Technical Monitoring that provide all the necessary data to send alerts, including diagnostics agents, Wily Introscope Enterprise Manager, and the Wily agents that are deployed on managed systems. Review how Solution Manager...…
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How to Integrate SAP CRM Shared Services Framework with SAP ERP HCM
Learn about the integration of various HR processes with the SAP Customer Relationship Management (CRM) service center’s front-end solution, Shared Services Framework, which helps improve the efficiency and effectiveness of your shared-service organization. Using the birth of a child as an example, the details for the employee benefits of SAP ERP HCM are covered in...…
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Ensure Consistent Customer Service with Interactive Scripts
In this excerpt from John Burton’s SAP PRESS book, Maximizing Your SAP CRM Interaction Center, learn about interactive scripts and how they can help your agents provide your customers with the best and most consistent customer service experience possible. Key Concept Interactive scripts help enforce corporate standards and provide consistent customer experiences by providing agents...…
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Achieve a Shared Services Model With the Employee Interaction Center
A shared services center can increase efficiency and productivity, reduce costs, and improve communication among the departments of your organization. Find out how the Employee Interaction Center (EIC) can help your shared services model in your organization. Key Concept The term shared services refers to the aligning and centralizing of processes and services in an...…
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Integrating AI Capabilities into Business Systems with Boomi’s Enterprise Platform
AI technology is the biggest topic of discussion in every field and every industry. Companies are scrambling to integrate AI capabilities into their IT infrastructure to reap the benefits it provides to the employees and management; setting the organization up for success in the future. Boomi recently announced the integration of six AI Agents into…
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Monitor Your Entire SAP Landscape From One Central Point
ManagerLearn how to centrally monitor SAP landscapes by setting up and using SAP Solution Manager’s Computing Center Management System (CCMS) functionality. Key Concept Computing Center Management System (CCMS) allows continuous monitoring of SAP R/3 and SAP ERP systems at the operating system, network, database, and application levels. This is SAP’s central infrastructure for monitoring system...…
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Q&A with Michael Pytel: Moving from CCMS to Technical Operations in SAP Solution Manager 7.1 (transcript)
On Wednesday, March 21, Solution Manager Expert editor Scott Priest moderated a live Q&A with NIMBL’s Michael Pytel on “What you need to know about migrating from CCMS to Technical Operations in SAP Solution Manager 7.1.” The 7.1 release of SAP Solution Manager introduces Technical Operations for monitoring, administration, and analysis of SAP system performance.…
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Interview: Michael Pytel on 7.1’s Work Center-Based Monitoring Functionality Technical Operations
ManagerDiscover the technical and visual features of Technical Operations, a new monitoring feature with SAP Solution Manager 7.1. Learn how it differs from the Computing Center Management System (CCMS), and the expected time to set up Technical Operations. The Computing Center Management System (CCMS) has long been used for its monitoring and alerting features to...…
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A Step-by-Step Guide to Installing CCMS Agents on AS400 Servers
Manager If you have a pure AS400 environment, it can often be difficult to find staff with skills to monitor the systems. Discover how, with a base set of commands, you can implement the Computer Center Management (CCMS) agent on your AS400 servers to push data to SAP Solution Manager for centralized monitoring — even...…
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