
MetLife is one of the world’s largest financial services company, offering insurance, annuities, employee benefits, and asset management services with operations across the globe.
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See All Related ContentDriving Tax Determination Excellence: How Hyundai Powers U.S. Sales Tax with Sovos + SAP S/4HANAWatch this webinar to discover how Hyundai:
- Eliminated manual tax calculations across high-volume transactions
- Handled tax determination in all U.S. jurisdictions with precision and speed
- Achieved real-time compliance using Sovos’ certified SAP connectors and automated rule updates
- Future-proofed tax operations with scalable architecture and regulatory monitoring
This session is ideal for SAP finance, tax, and IT leaders seeking to modernize legacy tax engines, reduce audit risk, and align tax compliance with digital transformation initiatives.
1 minute read
How SAP Supports Mandated E-Invoicing Compliance Across Global JurisdictionsMandated e-invoicing is reshaping invoice processing, regulatory reporting, and system architecture. This article explains how SAP Business Network and SAP Document and Reporting Compliance support clearance, reporting, and global mandate variation.
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Brazil’s Tax Reform: Building a Resilient SAP-Centered Tax Compliance ArchitectureBrazil's tax reform is already underway—and it is not only redefining compliance, it is reshaping how companies operate at scale. As new mandates, electronic document types, and dual-system tax models take effect, organizations are rethinking the role of technology in managing tax determination, transaction reporting, and operational resilience.
In this on-demand session, Sovos experts Antonio Garcia and Helton Arsenio, hosted by SAPinsider's Sean Byers, examined how leading companies operating in Brazil are adapting their architectures to thrive in this new environment. Through three real-world customer cases, they explored how global enterprises are modernizing tax processes, externalizing tax logic from SAP, and building scalable platforms to absorb constant regulatory change.
The session detailed how organizations handling millions of transactions per month are preparing their SAP landscapes to support Brazil's new CBS and IBS tax framework—without compromising operational performance. Cases covered included a major Brazilian retailer operating across all 27 states requiring centralized, SAP-certified tax determination; a major airline managing millions of electronic tickets (BPE) with complex cancellation and rebooking workflows; and a global telecom company processing hundreds of documents per second across legacy systems inherited through acquisitions. Each case revealed how companies are turning regulatory pressure into an opportunity to modernize core systems and eliminate reliance on manual, spreadsheet-based processes.
Viewers will come away with:
- An understanding of Brazil's dual-system transition period (running through 2033), during which companies must manage legacy and new tax regimes simultaneously
- Why 2026 is the critical year for alignment and testing—and why 2027 marks the beginning of real government validation and enforcement
- How new electronic document formats (NFCom for telecom, BPE for airlines) and dramatically expanded XML invoice data requirements demand tighter master data governance
- How the government's move to transaction-by-transaction, item-by-item real-time control—including "assisted calculation"—makes dispute readiness essential
- Strategies for connecting SAP to certified tax engines without over-customizing existing systems
- How Sovos Intelligence applies AI and business intelligence tools to enable natural language querying of tax data and proactive planning
The organizations that will navigate Brazil's reform successfully are those treating tax technology not as a compliance cost, but as a foundation for scale, resilience, and competitive advantage. With 2026 already here and 2027 enforcement approaching, the window to build that foundation is narrow.
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SAPinsider 2025 Benchmark Study: Tax Technology in SAP EnvironmentsThis year’s tax technology report highlights global AI and automation practices, including regional insights. Respondents throughout the year shaped this global view of tax technology and automation in SAP® environments.
Tax and finance leaders in SAP environments are continuing digital transformation initiatives globally. Benchmarking against industry-wide global tax automation practices offer an opportunity to measure an organizations’ existing path and celebrate or take course correcting action where needed. Across the globe tax technology adoption (e.g., intelligent mapping, RPA, AI, and Machine Learning) is accelerating. This is good news. AI and automation adoption in tax is paramount to removing blockers that slow business value creation. Value creation today is dependent on high-performing ecosystems, a web in which tax plays a key role in ensuring an organization’s high performance.
Fueled by unique challenges, automation and AI adoption priorities differ by region. Europe, Middle East, and Africa (EMEA) lead in adoption to address strategic transformation (63%) and ESG requirements. Asia Pacific, Australia, and New Zealand (APC & ANZ) are advancing integration and compliance capabilities (43%). North America (NA) and Latin America (LATAM) are using AI and automation to drive efficiency, and audit readiness. These differences highlight how important it is for tax automation and AI adoption paths to be regionally specific.
Read the full report for details and more findings on AI and Automation in Tax including, approaches to tax process automation, tax technology innovation strategies, use of AI, ML, RPA, and intelligent mapping, and improvements experienced from adopting AI and automation
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