Delivering Exceptional Customer Experiences
How Walgreens Boots Alliance, Inc. puts customers first
Meet the Experts
Walgreens Boots Alliance’s (WBA) ability to continue to deliver exceptional customer experiences in over 9,000 Walgreen’s stores in the US and through expanded omnichannel capabilities requires efficient processes and real-time visibility into operations.
Learn about the transformation initiative underway to modernize the company’s core business processes so access to better data in real-time empowers all levels of the organization to manage greater complexity, and why what started as a technology play to replace old legacy systems was reimagined to “how can we drive more innovation and transform our business?”
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