Discover Joule
Realize the potential of AI with faster, seamless workflows across your SAP applications
Transform work with Joule Base
Joule Base is your entry point to Joule—SAP’s AI copilot that transforms how work gets done. More advanced capabilities are available when you upgrade to Joule Premium.
Navigate without friction
Move onto your next task with a simple request—no menus, clicks, or wasted time. Joule keeps you in the flow of work, helping you get more done faster.
Get answers on demand
Gain access to business data in SAP apps, insights with RISE with SAP Methodology, and knowledge from your own documents—all delivered instantly when you need it.
Simplify everyday tasks
Create, update, or manage business objects conversationally, so you can update orders and maintain business data in seconds.
Increase productivity across business processes
Boost productivity with a seamless Joule experience across your SAP cloud solutions. Note: Some integrations will be available only through Early Adopter Care at first.
Featured Resources
Joule Base EntitlementJoule Base Entitlement provides organizations with core AI capabilities included with SAP cloud solutions at no extra cost. It allows users to interact with SAP systems using natural language, surface answers from enterprise knowledge, and navigate applications more efficiently — helping accelerate AI
Feature Resources - Cloud ERP Private
1 min readDiscovery Center AI Use Cases for Cloud ERP PrivateExplore how AI use cases in Cloud ERP Private Edition are helping organizations streamline and optimize operations with Joule. Current use cases include: Joule with SAP S/4HANA Cloud Private Edition – Streamline informational, navigational, and transactional tasks with embedded AI. Sales Order Fulfillment Monitoring – Monitor and resolve order fulfillment issues faster with AI-driven insights and automation.
1 min readEstablish a Unified Joule Instance for Cloud ERP PrivateLearn how to set up a centralized Joule instance that works across multiple SAP solutions. This guided mission helps you connect SAP applications with AI-powered orchestration, streamline tasks, and deliver real-time insights through a unified, conversational user experience.
Featured Resources – Cloud ERP Public
1 minute readSAP Discovery Center — Joule AI Use Cases for Public CloudDiscover a curated catalog of Joule-enabled AI use cases across SAP products and modules. This page features intelligent agents and features—such as task automation, insight generation, and conversational workflows—filtered and organized by product and role to help you identify relevant use cases and accelerate adoption.
Featured Resources – SCM
1 min readSAP Discovery Center — Joule AI Use Cases for Supply ChainDiscover how Joule-enabled AI use cases accelerate resilience and efficiency in the supply chain. This curated collection highlights scenarios where AI agents automate tasks, streamline processes, and provide actionable insights across procurement, logistics, planning, and execution. These use cases demonstrate how Joule can bridge silos, anticipate disruptions, and optimize supply chain performance end-to-end.
1 min readSAP Discovery Center — Joule AI Use Cases for Integrated Business PlanningExplore a tailored catalog of Joule-enabled AI use cases that align with Integrated Business Planning (IBP) and related supply chain domains. These use cases enable intelligent orchestration, insight-driven decisions, and automated workflows across planning, execution, and response—helping you harness AI to drive agility, forecast accuracy, and end-to-end supply chain alignment.
1 min readDiscovery Mission: Establish a Unified Joule InstanceThis Discovery Center mission guides you step-by-step in building a centralized, cross-solution Joule instance, helping you connect applications, orchestrate AI workflows, and deliver consistent insight and automation across your enterprise landscape, while enabling faster and more accurate Integrated Business Planning (IBP) through proactive insights and connected planning cycles
1 min readDiscovery Center Mission: Orchestrate Supply Chain Execution with JouleThis Discovery Center mission guides you in deploying AI-driven orchestration for supply chain execution processes—enabling seamless workflows, predictive insights, and cross-function automation to improve resilience, agility, and end-to-end supply chain performance.
1 min readJoule in SAP Integrated Business Planning (IBP) – Setup GuideThis blog offers a detailed, step-by-step guide for implementing Joule within SAP IBP, covering configuration, integration, and deployment, while highlighting how AI orchestration enhances demand forecasting, inventory optimization, and planning responsiveness.
Featured Resources – Customer Experience
1 min readJoule AI Use Cases for Customer Relationship Management (CRM)Explore a curated catalog of Joule-enabled AI use cases that enhance customer engagement and streamline CRM workflows. This collection includes intelligent agents that support tasks such as customer service interactions, opportunity and lead management, personalized engagement, and intelligent process orchestration—helping organizations deliver smarter, faster, and more connected customer experiences.
Featured Resources – HCM
1 min readJoule with Success Factors – Common Setup IssuesThis blog highlights common setup issues and troubleshooting tips when configuring Joule with SAP SuccessFactors, including login, navigation, role assignments, and integration errors. A practical reference for teams implementing Joule in HR and talent processes.
1 min readSAP Business AI for HRAccess the latest updates, resources, and best practices for applying SAP Business AI in HR. Learn how AI can optimize workforce planning, personalize development paths, and simplify workflows across the entire employee lifecycle to build a more connected, data-driven, and future-ready workplace.
1 min readSAP Joule Activation for SAP SuccessFactors – Adoption LabThis blog introduces the Joule Activation Adoption Lab, a program designed to help HR teams easily activate Joule in SAP SuccessFactors. It includes live knowledge transfer sessions, best practices, activation support, and expert Q&A to ensure a smooth and fast deployment of AI capabilities in the employee experience.
Featured Resources – Procurement
Featured Resources – Travel & Expense
1 min readJoule for Concur ExpenseLeverage Joule to simplify and accelerate expense management with AI-assisted expense creation, faster report completion, and improved policy compliance. This feature streamlines travel and expense processes through natural language guidance, increasing efficiency, accuracy, and user satisfaction.
1 min readSAP Discovery Center — Joule AI Use Cases for Concur SolutionsExplore AI use cases that enhance travel, expense, invoice, and request management with Joule. This catalog includes intelligent features like AI-Assisted Recommendations, Intelligent Audit, Invoice Capture, Hotel Receipt Itemization, and Policy Assistance—designed to automate manual tasks, ensure compliance, and streamline the end-to-end travel and expense experience.
