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Featured Content
Topics

Explore critical topics shaping today’s SAP landscape—from digital transformation and cloud migration to cybersecurity and business intelligence. Each topic is curated to provide in-depth insights, best practices, and the latest trends that help SAP professionals lead with confidence.

Regions

Discover how SAP strategies and implementations vary across global markets. Our regional content brings localized insights, regulations, and case studies to help you navigate the unique demands of your geography.

Hot Topics

Dive into the most talked-about themes shaping the SAP ecosystem right now. From cross-industry innovations to region-spanning initiatives, explore curated collections that spotlight what’s trending and driving transformation across the SAP community.

SAP Marketing Automation

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SAP Marketing Automation Increases ROI of Marketing Budgets

Marketing automation is a modern technology that automates routine marketing processes, assists with customer data and campaign management, and helps run omni channel campaigns across multiple channels. Today’s marketing automation tools assist in data-driven decision making and execution of marketing programs, thus delivering higher return-on-investment from marketing investments.

SAP Marketing Automation Increases ROI of Marketing Budgets

Marketing automation is a modern technology that automates routine marketing processes, assists with customer data and campaign management, and helps run omni channel campaigns across multiple channels. Today’s marketing automation tools assist in data-driven decision making and execution of marketing programs, thus delivering higher return-on-investment from marketing investments.

Typically, marketing automation automates tasks such as:

  • Customer data management and maintenance
  • Audience targeting and segmentation
  • Generating, nurturing, and scoring leads
  • Ensuring GDPR and other compliance requirements
  • Applying analytics to optimize content and marketing strategies
  • A/B testing of content and messages to improve conversion rates
  • Increased audience retention

SAP Marketing Automation

SAP provides marketing automation capabilities as part of CRM solutions that are easy-to-use, web-based, and available on a subscription basis. Marketers can analyze, plan, execute, and measure all marketing activities. Some of the features include:

  • Marketing resource management
  • Segment and list management
  • Campaign management
  • Trade promotion management
  • Lead management
  • Marketing analytics

mySAP CRM also supports several industry-specific processes with functionality designed to meet the individual needs of diverse industry groups.

SAP Marketing Cloud

SAP Marketing Cloud enables marketers to understand the real-time intent of individual customers to dynamically deliver contextually relevant experiences across channels, devices, and throughout the entire customer journey.

Some key features are built in to enable personalized customer experiences and lead generation, such as:

  • Integrated customer engagement
  • Prebuilt industry-specific analytics and use cases
  • Channel-agnostic, customer-centric personalization engine
  • Embedded marketer-friendly AI and predictive analytics
  • Real-time cross-channel marketing automation
  • Integrated customer intelligence and loyalty
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Pre-Configured SAP S/4HANA Solution for Life Sciences: WhitepaperOct 9, 2024  —  If you run an organization in life sciences or adjacent domains, our brief whitepaper can give you insights on planning your digital transformation with S/4HANA! Download it today by submitting a few details.
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Case Study: Integrated SAP CX Solutions Addresses Complex Marketing ChallengesOct 9, 2024  —  A Europe’s cloud-based invoicing company had a complex service portfolio which limited their marketing potential. Check how we solved their challenge leveraging SAP Sales Cloud, SAP Service Cloud, and SAP Emarsys Customer. Result? The deployed integrated SAP CX solution enabled them to capture at-risk subscribers and significantly improve churn rates. Get detailed insights about the engagement by filling in the quick form!
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SAP AI Strategy for South Africa: From Ambition to Enterprise ExecutionFeb 13  —  SAP is aligning cloud ERP, clean core architectures, and embedded AI to drive measurable enterprise outcomes in South Africa, signaling a broader shift toward execution-led AI adoption.
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SAP Expands Business AI Capabilities with Q4 2025 ReleaseFeb 5  —  SAP introduced new Business AI capabilities in its fourth-quarter 2025 release, including the SAP-RPT-1 forecasting model, EU AI Cloud, expanded Snowflake integration, and deeper Joule automation across enterprise workflows
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SAP Outlines How South African Enterprises Can Unlock Measurable AI ROIJan 26  —  SAP outlines its view on how South African enterprises can unlock measurable AI ROI through embedded AI, execution discipline, and modernized core processes.
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SAP SuccessFactors CMO Outlines Expanded Role for AI-Driven HR Service ManagementJan 20  —  SAP SuccessFactors is transforming HR service delivery into a modern, AI-driven platform that enhances employee engagement and operational efficiency by integrating service requests and workflows into a single cohesive environment.
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