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Dive into the most talked-about themes shaping the SAP ecosystem right now. From cross-industry innovations to region-spanning initiatives, explore curated collections that spotlight what’s trending and driving transformation across the SAP community.

Featured Content
Topics

Explore critical topics shaping today’s SAP landscape—from digital transformation and cloud migration to cybersecurity and business intelligence. Each topic is curated to provide in-depth insights, best practices, and the latest trends that help SAP professionals lead with confidence.

Regions

Discover how SAP strategies and implementations vary across global markets. Our regional content brings localized insights, regulations, and case studies to help you navigate the unique demands of your geography.

Hot Topics

Dive into the most talked-about themes shaping the SAP ecosystem right now. From cross-industry innovations to region-spanning initiatives, explore curated collections that spotlight what’s trending and driving transformation across the SAP community.

SAP Marketing Automation

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SAP Marketing Automation Increases ROI of Marketing Budgets

Marketing automation is a modern technology that automates routine marketing processes, assists with customer data and campaign management, and helps run omni channel campaigns across multiple channels. Today’s marketing automation tools assist in data-driven decision making and execution of marketing programs, thus delivering higher return-on-investment from marketing investments.

SAP Marketing Automation Increases ROI of Marketing Budgets

Marketing automation is a modern technology that automates routine marketing processes, assists with customer data and campaign management, and helps run omni channel campaigns across multiple channels. Today’s marketing automation tools assist in data-driven decision making and execution of marketing programs, thus delivering higher return-on-investment from marketing investments.

Typically, marketing automation automates tasks such as:

  • Customer data management and maintenance
  • Audience targeting and segmentation
  • Generating, nurturing, and scoring leads
  • Ensuring GDPR and other compliance requirements
  • Applying analytics to optimize content and marketing strategies
  • A/B testing of content and messages to improve conversion rates
  • Increased audience retention

SAP Marketing Automation

SAP provides marketing automation capabilities as part of CRM solutions that are easy-to-use, web-based, and available on a subscription basis. Marketers can analyze, plan, execute, and measure all marketing activities. Some of the features include:

  • Marketing resource management
  • Segment and list management
  • Campaign management
  • Trade promotion management
  • Lead management
  • Marketing analytics

mySAP CRM also supports several industry-specific processes with functionality designed to meet the individual needs of diverse industry groups.

SAP Marketing Cloud

SAP Marketing Cloud enables marketers to understand the real-time intent of individual customers to dynamically deliver contextually relevant experiences across channels, devices, and throughout the entire customer journey.

Some key features are built in to enable personalized customer experiences and lead generation, such as:

  • Integrated customer engagement
  • Prebuilt industry-specific analytics and use cases
  • Channel-agnostic, customer-centric personalization engine
  • Embedded marketer-friendly AI and predictive analytics
  • Real-time cross-channel marketing automation
  • Integrated customer intelligence and loyalty
222 results
SAP CX Q4 2025 Pushes Operational AI Deeper into Core Customer WorkflowsJan 15  —  SAP's Q4 2025 release for SAP Customer Experience introduced out-of-the-box AI agents for customer service and sales, enhanced AI-assisted insights, new loyalty capabilities, embedding AI directly into core workflows.
3 minute read
Why TechWave Believes Industry-Specific AI Will Define the Next Phase of SAP Innovation​Jan 12  —  As SAP pushes deeper into embedded, process-aware AI, services partners increasingly position industry context as the differentiator between interesting copilots and measurable business outcomes. TechWave, a global IT services and solutions partner with SAP expertise, argues that the next phase of SAP innovation will be shaped less by generic generative AI and more by industry-specific […]
3 minute read
Driving Tax Determination Excellence: How Hyundai Powers U.S. Sales Tax with Sovos + SAP S/4HANAJan 22  —  Watch this webinar to discover how Hyundai: - Eliminated manual tax calculations across high-volume transactions - Handled tax determination in all U.S. jurisdictions with precision and speed - Achieved real-time compliance using Sovos’ certified SAP connectors and automated rule updates - Future-proofed tax operations with scalable architecture and regulatory monitoring This session is ideal for SAP finance, tax, and IT leaders seeking to modernize legacy tax engines, reduce audit risk, and align tax compliance with digital transformation initiatives.
1 minute read
Data Sovereignty and T-Systems
From Data Silos to Data-Driven Decisions: The power of SAP Business Data CloudDec 4, 2025  —  Companies face challenges in extracting value from increasingly fragmented data environments, with solutions like SAP Business Data Cloud offering a unified platform to enhance data governance, analytics, and decision-making.
5 minute read
Workload Automation and Redwood
Camunda Names New CMO to Drive Global Push in Agentic AutomationDec 2, 2025  —  Camunda has appointed Ryan Shopp as Chief Marketing Officer to enhance its global expansion and marketing operations following significant growth, leveraging his 20 years of enterprise technology experience to promote how its platform facilitates the orchestration of AI-driven business processes for SAP systems.
1 minute read
SAP Data and AI for SAP CX
Why SAP Data is the Key to Customer Experience and AINov 13, 2025  —  SAPinsider's Customer Experience Expert Exchange highlights that as B2B and B2C boundaries blur, organizations must overcome data silos to create a harmonized data platform essential for effective customer engagement and AI implementation.
4 minute read
Accelerating SAP Modernization in Hospitality with Lemongrass and AWSOct 12, 2025  —  Radisson Hotel Group, one of the world’s leading hospitality brands, embarked on a strategic transformation to modernize its SAP environment. Faced with rising complexity, inflexible legacy hosting, and high operational costs, Radisson needed more than just a cloud migration—it needed a partner to help future-proof its digital backbone. Accelerating SAP Modernization in Hospitality with Lemongrass […]
4 minute read
4 Key Uses of SAP Business AI in eCommerceSep 11, 2025  —  SAP Business AI enhances eCommerce by optimizing audience segmentation, personalizing product recommendations, automating catalog descriptions, and streamlining sales order processes, positioning retailers for competitive success in a rapidly changing retail landscape.
2 minute read
Tackling Consumer Products Demand Planning with SAPSep 11, 2025  —  Consumer products companies face significant demand volatility, and by leveraging SAP’s integrated planning tools like IBP and S/4HANA, they can enhance forecast accuracy and agility in responding to market changes.
4 minute read
Accelerating Growth with SAP ERP Software for Small BusinessesSep 11, 2025  —  Investing in SAP ERP systems can significantly enhance operational efficiency and support long-term growth for small to mid-size businesses across various industries by centralizing processes and automating tasks.
5 minute read