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Featured Content
Topics

Explore critical topics shaping today’s SAP landscape—from digital transformation and cloud migration to cybersecurity and business intelligence. Each topic is curated to provide in-depth insights, best practices, and the latest trends that help SAP professionals lead with confidence.

Regions

Discover how SAP strategies and implementations vary across global markets. Our regional content brings localized insights, regulations, and case studies to help you navigate the unique demands of your geography.

Hot Topics

Dive into the most talked-about themes shaping the SAP ecosystem right now. From cross-industry innovations to region-spanning initiatives, explore curated collections that spotlight what’s trending and driving transformation across the SAP community.

SAP Marketing Automation

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SAP Marketing Automation Increases ROI of Marketing Budgets

Marketing automation is a modern technology that automates routine marketing processes, assists with customer data and campaign management, and helps run omni channel campaigns across multiple channels. Today’s marketing automation tools assist in data-driven decision making and execution of marketing programs, thus delivering higher return-on-investment from marketing investments.

SAP Marketing Automation Increases ROI of Marketing Budgets

Marketing automation is a modern technology that automates routine marketing processes, assists with customer data and campaign management, and helps run omni channel campaigns across multiple channels. Today’s marketing automation tools assist in data-driven decision making and execution of marketing programs, thus delivering higher return-on-investment from marketing investments.

Typically, marketing automation automates tasks such as:

  • Customer data management and maintenance
  • Audience targeting and segmentation
  • Generating, nurturing, and scoring leads
  • Ensuring GDPR and other compliance requirements
  • Applying analytics to optimize content and marketing strategies
  • A/B testing of content and messages to improve conversion rates
  • Increased audience retention

SAP Marketing Automation

SAP provides marketing automation capabilities as part of CRM solutions that are easy-to-use, web-based, and available on a subscription basis. Marketers can analyze, plan, execute, and measure all marketing activities. Some of the features include:

  • Marketing resource management
  • Segment and list management
  • Campaign management
  • Trade promotion management
  • Lead management
  • Marketing analytics

mySAP CRM also supports several industry-specific processes with functionality designed to meet the individual needs of diverse industry groups.

SAP Marketing Cloud

SAP Marketing Cloud enables marketers to understand the real-time intent of individual customers to dynamically deliver contextually relevant experiences across channels, devices, and throughout the entire customer journey.

Some key features are built in to enable personalized customer experiences and lead generation, such as:

  • Integrated customer engagement
  • Prebuilt industry-specific analytics and use cases
  • Channel-agnostic, customer-centric personalization engine
  • Embedded marketer-friendly AI and predictive analytics
  • Real-time cross-channel marketing automation
  • Integrated customer intelligence and loyalty
222 results
Mid-Year Update on Key Trends to WatchJul 9, 2024  —  As we reach the halfway point in 2023, it is a good opportunity to take another look at over-arching trends, both to update those we have already identified and to add some new ones, such as the unprecedented explosion in generative AI applications.
5 minute read
SecurityBridge Achieves 100% 2022 YOY Growth in License Revenue as the Company Targets the U.S. MarketJul 3, 2024  —  Ingolstadt, Germany, February 14, 2023 – SAP security provider SecurityBridge—now operating in the U.S.—today highlights a tremendous year in 2022, with a 100+ percent year-over-year growth in license revenue. The company now secures over 4,500 systems, eliminating vulnerabilities and keeping customers’ SAP systems safe from cyber threats. In addition, SecurityBridge doubled in size throughout 2022, adding a substantial number of new hires as it expands its footprint in the U.S.
2 minute read
image for order management OMS and SAP
Simplifying Purchase Order Process using Microsoft Power PlatformJul 1, 2024  —  Established in 2013 by the Mexican Hass Avocado Importers Association (MHAIA) and the Association of Avocado Exporting Producers & Packers of Mexico (APEAM), Avocados From Mexico (AFM) promotes Mexican avocados and expands their U.S. market presence. Despite a small team of over 30, AFM supports hundreds of importers, distributors, and over 30,000 growers in Mexico, doubling avocado imports since its inception. The company's financial systems struggled to keep up with its ambitious goals, particularly in the purchase order (PO) process. Transitioning to SAP Business ByDesign posed front-end challenges, especially for marketers. Already deeply invested in Microsoft cloud technologies and consistently pursuing new innovations, AFM identified the low-code capabilities of the Power Platform as the optimal solution for enhancing user experience. In partnership with Microsoft Partner Lantern, AFM developed a customized application utilizing Power Apps, which was seamlessly integrated with their existing SAP ByDesign system. This tailored application refined the purchase request (PR) fields in SAP to include only those essential to the organization, markedly accelerating the purchase order (PO) process.
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10 Things to Know About APIs and TreasuryJun 17, 2024  —  APIs continue to be one of the most talked about technologies and are crucial to the future of bank connectivity.
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Improving Customer Experience with TechwaveMay 31, 2024  —  Retailers today face a more competitive and challenging business environment than ever before. Consumers’ expectations for convenience and simplicity make it imperative that sellers offer a positive customer experience. To maintain an edge over their competitors, many SAP organizations are seeking out experience collaborators like Techwave to create a unique and user-friendly customer experience through SAP CX. An SAP Gold Partner, Techwave helps companies leverage SAP Cloud offerings to plan and implement an improved CX offering. To deliver a cohesive customer experience, companies must first develop a clearly-defined roadmap of how they want their site to look and establish a UX/UI strategy.
2 minute read
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Vista’s Journey Towards Enhanced Efficiency and Scalability with GyanSysMay 16, 2024  —  In an age marked by digital transformation, Vista, a leader in marketing products for small businesses, leveraged SAP S/4HANA to enhance process optimization, efficiency, and scalability amid growing challenges with their outdated ERP system. Facing inefficiencies in financial reporting, delayed issue detection, and cumbersome data management that used redundant tools, Vista struggled with agility and competitive response due to these system limitations. Additionally, their reliance on physical workstations, frequent SAP upgrades, and extensive training for SAP users compounded the difficulties, leading to high operational demands and slow adaptability in a dynamic market. Vista partnered with GyanSys to deploy SAP standard and custom Fiori apps along with embedded SAP Analytics Cloud reporting on S/4HANA. This collaboration aimed to optimize operations and provide users with mobile access, facilitating process improvements and self-service across various functionalities. GyanSys provided a comprehensive suite of services, including implementation, migration, and conversion, to ensure the successful delivery of the program.
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Elevating Accounting in 2024 with FloQastApr 10, 2024  —  Accounting departments are under significant pressure to operate efficiently and effectively. One of the most buzzed-about trends in accounting is the use of AI and automation to improve workflows, minimize compliance risk, and remain agile. Automation adoption has been uneven across the business world, as enterprise-level companies tend to be a bit more conservative about deploying automated solutions, whereas smaller and mid-sized businesses are keener on embracing it. This is largely driven by need, as smaller accounting teams often must do more with less. In this article, you will learn about some of the concerns keeping companies from fully embracing advanced offerings, and the best techniques they can utilize to infuse AI and automation into essential processes, with the help of experts like FloQast.
5 minute read
DM4Mill
How CloudPaths Makes Supply Chains SmarterFeb 7, 2024  —  Supply chains have experienced unprecedented challenges and obstacles in recent years – COVID-19, inflation, geopolitical tensions, and much more. These issues are posing unique challenges to organizations, even into 2024. Many of these companies are turning to the supply chain experts at CloudPaths to address end-to-end planning and execution issues. CloudPaths has helped dozens of organizations increase their real-time supply chain visibility, collaborate with suppliers, and detect exceptions to help decision-makers adjust in a timely manner. SAPinsider spoke with members of the CloudPaths team to touch on a number of topics relating to the supply chain space. They discussed the importance of going over strategy ahead of any supply chain strategy, the practical applications for AI and automation in an SCM context, and what the next year holds for the organization.
6 minute read
SAP Service Insights
Bolstering Data Reliability with FivetranJan 16, 2024  —  With the deadline transition to SAP S/4HANA on the horizon and increasing demands for AI and automation capabilities, companies must ensure that they are able to move their data freely and quickly. Yet ELT pipelines are prone to breaking down, making it difficult for organizations to move their data and integrate their data sources with their targets. Companies are increasingly turning to companies like Fivetran to ensure they can access their data when and where they need it. Fivetran’s data movement platform helps address some of the more common issues found in ETL pipelines. In this article, we will explore Fivetran's capabilities, offerings, and plans for 2024. We will also highlight key considerations for companies looking for data movement options.
7 minute read
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Vue.ai – Transforming Retail Shopping Experiences with AINov 15, 2023  —  Companies investing in AI are rethinking their competitive strategies, recognizing the long-term benefits of processing data on a large scale, automating feedback, enhancing customer experiences, and accelerating process improvements. The focus is shifting towards integrating AI throughout the business, rather than in isolated parts, to become AI-native. The retail sector too is rapidly embracing technology, with 80% of employees expecting their companies to implement AI by 2027. Vue.ai's platform revolutionizes retail shopping experiences with its AI-driven personalization and virtual dressing room solutions. Central to its effectiveness are features like Product Intelligence, which enhances product data to create detailed shopper profiles; 1:1 Personalization, offering unique profiles tailored to individual shopper preferences; and Dynamic Personalization, adapting in real-time to each shopper's actions.
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