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Dive into the most talked-about themes shaping the SAP ecosystem right now. From cross-industry innovations to region-spanning initiatives, explore curated collections that spotlight what’s trending and driving transformation across the SAP community.

Featured Content
Topics

Explore critical topics shaping today’s SAP landscape—from digital transformation and cloud migration to cybersecurity and business intelligence. Each topic is curated to provide in-depth insights, best practices, and the latest trends that help SAP professionals lead with confidence.

Regions

Discover how SAP strategies and implementations vary across global markets. Our regional content brings localized insights, regulations, and case studies to help you navigate the unique demands of your geography.

Hot Topics

Dive into the most talked-about themes shaping the SAP ecosystem right now. From cross-industry innovations to region-spanning initiatives, explore curated collections that spotlight what’s trending and driving transformation across the SAP community.

SAP Marketing Automation

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SAP Marketing Automation Increases ROI of Marketing Budgets

Marketing automation is a modern technology that automates routine marketing processes, assists with customer data and campaign management, and helps run omni channel campaigns across multiple channels. Today’s marketing automation tools assist in data-driven decision making and execution of marketing programs, thus delivering higher return-on-investment from marketing investments.

SAP Marketing Automation Increases ROI of Marketing Budgets

Marketing automation is a modern technology that automates routine marketing processes, assists with customer data and campaign management, and helps run omni channel campaigns across multiple channels. Today’s marketing automation tools assist in data-driven decision making and execution of marketing programs, thus delivering higher return-on-investment from marketing investments.

Typically, marketing automation automates tasks such as:

  • Customer data management and maintenance
  • Audience targeting and segmentation
  • Generating, nurturing, and scoring leads
  • Ensuring GDPR and other compliance requirements
  • Applying analytics to optimize content and marketing strategies
  • A/B testing of content and messages to improve conversion rates
  • Increased audience retention

SAP Marketing Automation

SAP provides marketing automation capabilities as part of CRM solutions that are easy-to-use, web-based, and available on a subscription basis. Marketers can analyze, plan, execute, and measure all marketing activities. Some of the features include:

  • Marketing resource management
  • Segment and list management
  • Campaign management
  • Trade promotion management
  • Lead management
  • Marketing analytics

mySAP CRM also supports several industry-specific processes with functionality designed to meet the individual needs of diverse industry groups.

SAP Marketing Cloud

SAP Marketing Cloud enables marketers to understand the real-time intent of individual customers to dynamically deliver contextually relevant experiences across channels, devices, and throughout the entire customer journey.

Some key features are built in to enable personalized customer experiences and lead generation, such as:

  • Integrated customer engagement
  • Prebuilt industry-specific analytics and use cases
  • Channel-agnostic, customer-centric personalization engine
  • Embedded marketer-friendly AI and predictive analytics
  • Real-time cross-channel marketing automation
  • Integrated customer intelligence and loyalty
222 results
ServiceNow Introduces Workflow Data Fabric, Further Spurring AI-fueled productivity for the enterpriseOct 29, 2024  —  ServiceNow has launched Workflow Data Fabric, an AI-driven platform designed to enhance data integration and workflow automation across enterprises, enabling real-time access to diverse data sources, optimizing processes through new Zero Copy connectors, and partnering with Cognizant to bring these capabilities to market.
6 minute read
SAP Financial Close
The AI Revolution: How Artificial Intelligence is Driving the Future of Liquidity Management and Treasury OperationsOct 29, 2024  —  Liquidity management and Treasury Operations, once a back-office function, has become a critical, strategic operation for navigating today’s complex financial landscape. Modern treasurers are expected to do more than track cash flow—they must optimize liquidity to enhance working capital, manage risk, and support growth. In a recent discussion with Kyriba, and April Moh, Chief Marketing Officer, and Tom Callway, VP of Product Marketing, emphasized that AI isn’t just enhancing treasury—it’s transforming it.
4 minute read
The Criticality of Automating Document Processing For SAP
OpsVeda Announces General Availability of Release 10.0 of its AI-Powered Operations Command CenterOct 28, 2024  —  OpsVeda has launched version 10.0 of its AI-Powered Operations Command Center, featuring a modernized UI/UX, a new Opportunity Framework for assessing operational impacts, improved charting options, and mobile compatibility, all aimed at enhancing supply chain management and enabling organizations to respond effectively to disruptions.
4 minute read
CIO Change Executive Forum SAP
Thriving in a Shifting Technological Landscape with BlackLine CIO Sumit JoharOct 14, 2024  —  SAP organizations around the world are faced with a technological landscape that is growing and shifting more rapidly than ever before. CIOs are tasked with understanding the capabilities that AI, automation, cloud computing, digital transformation, and more offer to their organizations. To help companies maximize their business process transformations, SAPinsider sat down with BlackLine CIO […]
5 minute read
Concrete AI Use Case that Generates Significant ROI for the Financial CloseOct 9, 2024  —  Like many other areas in business, the financial close is facing stagnation. Outdated manual processes drain time and resources. Many newer professionals entering the workforce are not interested in doing things how they have always been done. Instead, they want to work for innovative organizations leveraging newer technologies that drive efficiency. Trintech is leveraging advanced automation and AI to revolutionize the financial close process, addressing workforce challenges and enhancing efficiency, with their proprietary Large Language Model significantly reducing the time for creating journal entries from 8-10 minutes to under a minute.
3 minute read
partnerships
AI with a little help from my friends: The role of cloud and partnerships for innovationOct 1, 2024  —  SAPinsider interviews SAP’s CMSO and its S/4HANA VP at the 2024 SAP Partner Summit to discuss cloud, partnerships and the execs’ roles on AI.
6 minute read
Boomi CEO Steve Lucas on Integration and AI innovationOct 1, 2024  —  Boomi CEO Steve Lucas on being inspired by sports cars and the need for new ways to tackle complexity in the age of AI.
11 minute read
Integrated Customer EngagementAug 6, 2024  —  By quickly deploying integrated, personalized cross-channel campaigns at scale without the need for custom development, you can reach customers fast and accelerate time to value.
1 minute read
payroll concept image
Bolstering Payroll and Tax Compliance with BSI’s Proven PartnershipJul 11, 2024  —  More and more, SAP organizations are turning to trusted third-party organizations to gain enhanced capabilities and bolster their expertise. These partnerships make up an essential part of the overall SAP landscape. Finding the right partner to fill skill gaps and enhance efficiency can be one of the most meaningful projects that finance teams can undertake. Optimizing payroll processes is a key goal for many SAP organizations. To meet their objectives, these companies often partner with the payroll experts at Business Software, Inc. (BSI). BSI has 45 years of experience developing payroll software solutions, delivering solutions that adapt to the shifting needs of their clients. Each partnership is infused with a unique style of collaboration that allows business users to meet and exceed their goals, gaining a competitive advantage in a crowded marketplace.
2 minute read
How A Luxury Gelato Chain Uses Precog to Actually Get Realtime, Multi-Source AnalyticsJul 10, 2024  —  This case study explores how Ibrahim Khan and Zahra Masood, Snowflake Gelato’s Business Analyst team, leveraged Precog to radically simplify loading data into Snowflake from Cin7 Core (inventory management), MarketMan (restaurant management), Xero (accounting), and Workforce (workforce management). Once effective and dependable ELT was in place, Ibrahim turned to the key area of focus: analysis and reporting.
3 minute read