SAP S/4HANA Enabled Business Transformation in the Public Sector – Lessons Learned from the TTC
The Toronto Transit Commission (TTC) leveraged SAP S/4HANA and SAP SuccessFactors to digitally transform their back office and enable the organization to standardize, streamline, and automate many of what were previously complex, manually supported processes. The TTC has more than 15,000 salaried and unionized employees and runs the most heavily used urban mass transit system in Canada. As one of the first Public Sector SAP S/4HANA implementations in Canada, IBM and the TTC overcame several challenges to deliver some outstanding business benefits. Join us as IBM's SAP Delivery Leader Vinod Kumar Neelamegam discuss lessons learned with TTC's CIO Dhaksayan Shanmuganayagam.