There Is Life After Go-Live: cbs Strengthens SAP Operations with RUN & CARE

SAP transformation programs often focus on go-live as the finish line, but this is just the beginning. Corporate Business Solutions (cbs) challenges this view with its RUN & CARE framework, which integrates Application Management Services (AMS) early in the SAP project lifecycle to ensure continuity, resilience, and post-launch success.

As an SAP RISE Advanced Partner with extensive experience in SAP transformations, cbs has redefined how AMS integrates into enterprise SAP strategy. Its SAP implementation consultants offer a unified delivery model that includes process consulting, Basis expertise, and scalable AMS options tailored to each customer’s needs. The aim is to ensure that ERP systems are managed, optimized, and ready for evolving business demands.

Extending IT Capabilities with AMS Support

cbs’s RUN & CARE offering positions AMS as a proactive partner fully integrated during the implementation process. By involving its extended support team in early stages, cbs helps organizations prevent common post-go-live issues like role confusion, documentation gaps, and poor incident response.

An AMS provides comprehensive coverage for release upgrades, security patching, and hybrid integration scenarios involving SAP ECC, SAP S/4HANA, and cloud platforms like AWS. AMS providers like cbs perform a structured gap analysis to identify customer needs related to authentication, output management, and third-party interfaces, ensuring nothing is missed during the transition or operations.

In RUN & CARE, enterprises can select from various delivery models, including modular AMS packages and fully managed services. In this way, they can ensure a match between different internal IT capabilities and SAP maturity levels. For organizations transitioning with RISE with SAP, cbs provides structured governance and continuity by aligning legacy systems with new environments under a unified roadmap.

A key strength of cbs’s RUN & CARE offering is its Application Process Management (APM) capability. cbs assigns Application Process Managers who act as process owners within the client’s IT team and serve as direct contacts for business departments. In addition to resolving technical issues via Experts on Demand or AMS, they help design, plan, and oversee process improvements. They also coordinate parallel projects when needed and ensure enhancements go live successfully.

What This Means for SAPinsiders

Integrate AMS early to minimize post-go-live disruptions and ease IT workload. Engaging AMS providers like cbs at the beginning of transformation projects helps SAP leaders reduce knowledge gaps, speed up issue resolution, and maintain system stability after go-live. This proactive approach reduces reliance on overburdened internal teams, thereby lessening burnout and enhancing overall satisfaction. SAP insiders should assess AMS partners capable of seamlessly integrating into project delivery teams from day one.

SAP supports market shifts towards proactive, hybrid-ready service providers. As enterprises migrate to SAP S/4HANA, the demand for partners capable of managing both legacy and cloud environments increases. Companies like cbs address this by offering a single provider model that includes SAP ECC-to-S/4HANA integration, cloud connectors, and security governance. This potentially reduces the inefficiencies caused by fragmented vendors and enhances continuity. When evaluating vendors, IT leaders should inquire about RISE readiness, Basis expertise, and cloud integration experience.

Select one partner to lead the SAP project and operational phases. cbs’s RUN & CARE model combines consulting, project execution, and long-term support through teams that work like extensions of their customers’ IT departments. This method improves communication across phases and reduces errors during handoffs. For SAPinsiders managing complex global rollouts or compliance-heavy systems, this model can provide long-term value and operational clarity.