SAP Learners Push for AI Skills, and SAP Responds

SAP customers are voicing a clear demand: give us more training on AI. As generative AI and machine learning tools become embedded across SAP applications—from SAP S/4HANA and SAP SuccessFactors to SAP Analytics Cloud—employees are under pressure to skill up. SAP Learning is responding to that demand by scaling its AI-related educational content through a mix of free, on-demand, and premium offerings on the SAP Learning Hub.

Recent industry data shows the urgency of the shift. According to LinkedIn’s 2025 Workplace Learning Report, AI-related skills were the fastest-growing category globally, with more than 60% of L&D leaders ranking AI training as a top priority. Additionally, SAP’s own customer research reflects this trend: many organizations report that internal skill gaps are hindering AI adoption, and employee demand for AI-related training is increasing across industries. That gap is now being met with a suite of training options tailored for various user roles across the SAP landscape.

SAP Learning Expands Access to AI Training

To meet the rising demand for AI skills among SAP customers, SAP Learning has introduced new, no-cost courses focused on generative AI and business transformation. These learning journeys, available on the SAP Learning site, provide business users and technical professionals with accessible, role-based training on SAP’s AI tools and services. The SAP Learning Hub offers a personalized experience by role, level, topic, and so on, so that the learning journey is highly customizable. The courses include:

• Boosting Your Cloud Transformation Journey with SAP Business AI and Generative AI
  This course introduces how SAP Business AI and GenAI support strategic business goals like efficiency and agility during cloud transformation. Learners come away with a clear sense of how AI integration helps accelerate cloud value realization.
• Solving Your Business Problems Using Prompts and LLMs in SAP’s Generative AI Hub
  This course explores how to structure effective prompts for large language models (LLMs) within SAP’s Generative AI Hub. Step-by-step examples demonstrate how AI can improve use cases like data summarization, report generation, and customer support.
• Using Advanced AI Techniques with SAP’s Generative AI Hub
  Aimed at more advanced users, this course dives into fine-tuning models, chaining prompts, and embedding enterprise data into GenAI workflows. The content is ideal for developers and architects seeking to push beyond basic automation toward intelligent orchestration.

These learning journeys are free to access and require no subscription, reflecting SAP’s broader effort to democratize AI education. Other training options include Exploring the SAP Business AI Portfolio and the SAP Generative AI Developer certification.

What This Means for SAPinsiders

AI upskilling is a critical success factor for enterprise SAP initiatives.
Successful adoption of GenAI in SAP environments often hinges on targeted employee training, especially when embedded in business-critical workflows like procurement or finance. Enterprises that invest in upskilling see greater returns, including faster processing times, improved data quality, and reduced manual effort. Without parallel enablement, the value of embedded AI tools can be delayed or diminished. Prioritizing training as a core part of AI implementation planning is now essential for realizing ROI.

SAP Learning gives customers a direct advantage through native alignment with SAP technologies. Although SAP Learning is not the only source of SAP-related customer education, its role-based learning paths are designed to reflect real-world SAP use cases, making it easier for learners to apply new skills in active projects. Courses often include practical exercises that integrate tools like SAP BTP, embedded AI features, and cloud application services. For SAP professionals, this ensures that training is not only relevant but immediately actionable in the context of enterprise transformation efforts.

The biggest Generative AI adoption hurdle is cultural, not technical. Even when tools like SAP Joule are easy to use, user skepticism and lack of understanding can stall progress. According to SAP Learning, enterprises that invest in proactive, accessible training tend to see faster adoption and lower resistance across teams. Embedding training into onboarding processes and assigning AI advocates within business units are proven strategies for overcoming cultural resistance. For SAPinsiders, the lesson is clear: pair every rollout with structured learning, starting months in advance if possible.