PwC’s 2024 Global Annual Review marked by new leadership and sustainability approaches
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Key Takeaways
⇨ PwC achieved a 3.7% increase in global revenues, reaching US$55.4bn, driven by significant investments in innovation and AI solutions.
⇨ The firm reduced its Scope 1 and 2 emissions by 73% compared to 2019, sourcing 95% of its electricity from renewable sources, and worked to engage suppliers in adopting sustainability targets.
⇨ Under the leadership of Global Chairman Mohamed Kande, PwC is focused on helping clients navigate technological disruption and sustainability challenges through its Business Model Reinvention framework.
2024 was a turbulent year for business as geopolitical challenges persisted and competition was fierce but, at the same time, leaders were determined to pursue innovation and productivity steadfastly.
PwC’s 2024 Global Annual Review recently revealed more about the company’s achievements in revenue growth, innovation and sustainability over the past 12 months. The firm reported a 3.7 percent increase in global revenues, reaching US$55.4bn, with growth across all lines of business.
A key focus of the year has been on AI, with PwC investing nearly US$1.5bn to develop and scale AI-based solutions, enhancing operational efficiency and providing advanced insights for clients. The introduction of ‘ChatPwC’, an AI platform designed to improve internal communication and collaboration, was one example of this commitment. Over 200,000 employees now use this tool to access information swiftly, supporting client support with data-driven insights.
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Sustainability is another element which remained central to PwC’s strategy. The firm has reduced its Scope 1 and 2 emissions by 73 percent compared to 2019 levels, with 95 percent of its electricity now being sourced from renewables. Efforts to decrease business travel emissions have led to a 5 percent reduction compared to the previous year and a 14 percent decrease since 2019. Additionally, PwC is engaging suppliers to adopt science-based emissions targets, aiming to extend sustainable practices throughout its supply chain.
Extending the same principles to its clients, under the leadership of Global Chairman Mohamed Kande, who took office in July, 2024, PwC focused on innovation and reinvention. The firm is dedicated to helping clients navigate technological disruption, climate change and evolving customer expectations through its Business Model Reinvention framework. The approach assists companies in rethinking how they create, deliver and capture value in a rapidly changing environment.
Will Jackson-Moore, global sustainability leader of PwC UK, said: “Businesses face a vast range of sustainability-related impacts, risks and opportunities across their operations and supply chains. But this also gives organizations the opportunity to transform and reinvent themselves in order to ensure future growth and resilience.”
PwC’s 2024 review emphasized its commitment to building trust in society and solving important issues, positioning the firm as a leader in the digital and sustainable transformation of businesses worldwide.
