Improve Your Response to Emails with Web Forms

Improve Your Response to Emails with Web Forms

Reading time: 12 mins

By providing a structured Web-form interface for customers, rather than allowing them to send free-form emails, organizations can greatly increase the ability of E-Mail Response Management System to correctly process emails. Key Concept A Web form is an Internet application designed to resemble a real-world paper form. It normally resides on an organization’s corporate Web...

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