Jul 25, 2012
•11 minute read
Meet the Author
Nathan Williams
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As NIMBL's Director of Development and Innovation, Nathan leads an organization of accomplished technology enthusiasts who are experts in Application Development, Automation, Integration, and Intelligent Technologies. Nathan's objective is to create value, enable competitive advantage, and resolve strategic business challenges agnostic of a company's digital core. His approach entails leveraging leading cloud technologies from SAP Business Technology Platform, applying current market trends, and developing high performing teams that share his passion for innovation and excellence. Nathan is a three-time SAP Press author with publications ranging from Application Lifecycle Management to SAP Business Technology Platform.
Explore all posts by Nathan Williams
SP05: Breakthroughs in Change Request Management
8 New ChaRM Features with SAP Solution Manager 7.1
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10 Brand-New Application Incident Management Features in SAP Solution Manager 7.1
Oct 26, 2011
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10 Must-Have Tips to More Efficiently Implement, Optimize, and Go Live with ChaRM
Aug 30, 2011
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Time Recording in the Service Desk: Capturing Support Efforts in Incident Management
Aug 23, 2010
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Demystify the CRM Configuration Behind the Service Desk
Apr 1, 2009
•15 minute read