Capture Important Milestone Dates Based on Process Status Changes

Capture Important Milestone Dates Based on Process Status Changes

Reading time: 7 mins

While implementing SAP CRM sales and service functionalities, process owners always want to capture the main milestone dates in which a process is executed. Typically, these dates are integrated with a change of business transaction status. SAP CRM offers both date and status configuration; however, it does not offer a functionality that allows a date...

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