Upgrade and automate your business processes with O2C
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Key Takeaways
⇨ SAP users facing challenges with order-to-cash processes often find themselves experiencing operational inefficiencies.
⇨ Introducing Order-to-Cash automation by Conexiom.
⇨ Order-to-Cash (O2C) is a comprehensive business process that encompasses the entire lifecycle of a company’s order processing, beginning with a customer placing an order.
With SAP users looking to automate their business processes and speed up their digital transformation projects, a seamless integration is needed to fulfill the user’s wishes.
SAP users facing challenges with order-to-cash processes often find themselves experiencing operational inefficiencies. Streamlining this process can reduce errors and enhance customer satisfaction.
Introducing Order-to-Cash automation by Conexiom. Order-to-Cash (O2C) is a comprehensive business process that encompasses the entire lifecycle of a company’s order processing, beginning with a customer placing an order. This process involves fulfillment, shipping, invoicing and receiving payment. It is a vital aspect of a company’s operations as it impacts customer satisfaction and cash flow.
The O2C cycle is not confined to when an order is placed and payment is received. This process extends beyond these transactions and allows businesses to analyze recorded activity data on an ongoing basis to identify areas to improve. This continuous focus on optimization ensures efficiency and effectiveness of the entire O2C process.
O2C automation leverages technology to streamline the entire order-to-cash cycle, encompassing various stages from order entry to invoicing to payment receipt and reconciliation. By replacing manual tasks with automated workflows, SAP users can reduce errors, enhance efficiency and accelerate the O2C process.
During the O2C process, users can expect to take the following steps: closed opportunity, sales order management, credit management, order fulfilment, order shipping, customer invoicing, accounts receivable, payment collection, revenue recognition and reporting and data management.
When SAP users choose to automate their O2C cycle, there are several places where automated intervention is useful. To transition from traditional paper processes, businesses can deploy document scanning and data capturing technologies, converting physical documents into digital formats. This shift not only facilitates seamless storage, retrieval and information sharing but also mitigates manual errors and delays associated with paper-based systems.
SAP users wanting to automate processes can turn to O2C to enhance and upgrade their systems to make business better for both employees and their customers.