New expanded capabilities unlock AI innovation
Microsoft and SAP are expanding their partnership by integrating Joule with Microsoft Copilot to create a unified experience. This integration will allow the generative AI technologies to work together, enabling users to quickly access information, streamline workflows, and perform tasks without leaving their current platform. This bi-directional integration will also allow users to benefit from one experience, no matter which copilot they use.
SAP systems contain essential data that is fundamental to business operations, and organizations stand to gain significantly from the enhancements in insight, automation, and efficiency that AI provides. Microsoft Cloud, known for its reliability, comprehensiveness, and integration, is optimally designed to harness these benefits. The integration of Microsoft Copilot and Joule harnesses the power of generative AI to enhance employee productivity and enables enterprises to drive customer-centric innovation through a unified experience. For example, the integration will enable users to book a flight using SAP Concur and Joule, while also blocking out time on their Microsoft Outlook calendar, all in one go.
SAP and Microsoft plan to begin the integration of Joule and Copilot for Microsoft 365 later this year. This collaboration will merge enterprise data from SAP with contextual information from Microsoft 365 applications such as Microsoft Teams, Microsoft Outlook, and Microsoft Word and provide deeper insights, enhancing the quality of decision-making.
Microsoft is further accelerating business transformation with its AI capabilities for RISE for SAP. These include:
Joint AI innovation with SAP Business Technology Platform (BTP) and Microsoft Azure: Recently, SAP and Microsoft partnered to launch SAP AI Core as a key component of BTP on Microsoft Azure, across locations including West Europe, US East, and Sydney. This integration includes the Generative AI Hub and Joule, focusing on enriching intelligence within finance, supply chain, and order-to-cash processes for BTP users. SAP customers can access leading large language models, such as GPT-4.o, exclusively through the SAP Generative AI Hub on Azure, powered by the Azure OpenAI Service.
New Microsoft Copilot connectors for SAP: SAP customers can use Copilot for Microsoft 365 across applications including Microsoft Word, PowerPoint, Excel, and PowerBI. This integration enables end-users to unlock insights and accelerate task completion. SAP customers can also customize their experience by tailoring Copilot to align with their specific data, processes, and policies through the SAP plugin in Microsoft Copilot Studio. This customization allows Copilot to connect directly to SAP systems to retrieve vital information such as expenses, inventory, and more, thanks to the introduction of new Copilot connectors and enhanced agent capabilities.
AI transformation using Azure AI services: SAP customers hosting their workloads on Azure can enhance their AI capabilities by using the Azure OpenAI Service together with their SAP data to quickly develop generative AI applications. Azure AI features over 1,600 innovative and accessible models, including the latest offerings from OpenAI, Meta, and others, giving customers a variety of choices to match their specific needs. Currently, over 50,000 customers are leveraging Azure AI, demonstrating significant growth in this area.
AI-powered automatic attack disruption for SAP: Microsoft Security Copilot enables security and IT professionals to respond to cyberthreats swiftly, including those targeting SAP systems. For Microsoft Sentinel for SAP users, the system can automatically detect financial fraud techniques. It also disables both the native SAP and connected Microsoft Entra accounts, preventing cyberattackers from transferring funds without needing further intervention.
