In today’s dynamic business environment, continuous technological evolution is not an option, but a necessity to remain competitive. Companies are constantly searching for solutions that optimize the efficiency of their business processes and enable sustainable growth. Within this context, the management and optimization of SAP systems through AMS application management services is essential. SAP AMS services provide a comprehensive approach to maintaining and improving the performance of our core business applications, delivering significant value to organizations. Adopting new services not only ensures operational efficiency but also provides a crucial competitive advantage over companies that are not evolving at the same pace.
Below are six essential solutions that highlight how to maximize the value and efficiency of SAP AMS services, each designed to address needs and enhance business operations:
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1. Upgrading and patching of SAP systems
In line with SAP’s strategy, where system upgrades are fundamental, a continuous upgrade service designed to adapt to these critical demands has emerged. Unlike the traditional dynamics of technical upgrades, this service offers a continuous approach that significantly reduces the associated costs, ensuring the correct alignment of systems with the latest regulations and technologies. In addition, by ensuring the implementation of technological innovations released by SAP, organizations can take full advantage of new functionalities and enhancements, always staying ahead of the curve in a competitive and constantly evolving business environment.
2. Retrofitting service: flexibility and efficiency
The retrofitting service provides customers with two options to meet their specific needs. The first option allows customers to implement the tool in-house, with the necessary support for training and keeping it up to date through a periodic license fee. The second option offers a more comprehensive approach through a managed service, where the vendor takes care of implementation and maintenance. This service includes an exhaustive analysis of the affected objects and the necessary adjustments to ensure that the transported functionalities do not generate incidents in those already implemented and are cleanly integrated, thus ensuring the stability and efficiency of the system.
3. Automation of repetitive tasks: AMS cost reduction
This service focuses on cost optimization by identifying and automating repetitive tasks. By analyzing processes such as bank and accounting account management, WBS elements and Business Partners, the service seeks to reduce the manual operational burden and improve overall operational efficiency. By automating these routine tasks, it not only frees up valuable resources that can be redeployed to more strategic activities, but also minimizes human error, resulting in a smoother and more cost-effective operation within the SAP environment.
4. Automatic classification and self-solving: process improvement
Ticketing tools represent an invaluable source of data, as they store both the incidents that occur, and the solutions applied to each one. In the context of SAP AMS Services, leveraging this wealth of information allows for a proactive approach to incident management. This service suggests possible resolutions to users before a ticket is officially raised. If the incident requires a ticket to be opened, the system automatically redirects it to the most appropriate resolution team. In addition, it provides several resolution options based on previous incidents, thus optimizing the problem management process and increasing operational efficiency within the SAP environment.
5. Audit control automation: security and compliance
The audit control automation service is designed to address the security challenges arising from the constant entry and exit of users, the incorporation of new modules and the modification of roles within the systems. Typically, large auditing companies offer services that focus primarily on the functional definition of security measures, without delving into preventive technical solutions. To close this technical gap in the field of automation, the service provides a comprehensive solution that includes automating the execution and analysis of risks associated with changes in roles or users. In addition, it automates mitigating controls and ensures compliance with system audit requirements linked to different projects. This service not only strengthens internal security, but also optimizes audit readiness, ensuring that operations are robust and resilient.
6. Automated testing in SAP: quality and reliability
The automated testing service at SAP is designed to ensure constant and efficient validation of system functionality, thus raising the quality and reliability of business processes. This automated approach allows the reuse of test scripts for multiple versions of the application, saving time and ensuring consistency in testing. In addition, the impact of integration changes is analyzed to prevent possible disruptions. The tools used generate detailed reports and analysis, thus providing an accurate diagnosis of test results and continuous quality monitoring. Parallel executions optimize the speed of testing, significantly reducing execution time and providing quick responses to development teams. In addition, rapid test execution aligns with regression cycles and on-demand testing demands, providing an agile solution that adapts to evolving business needs.
As a closing remark:
The evolution and innovation of SAP AMS services represent an invaluable opportunity for companies to optimize operations, reduce costs and improve agility in the face of competition.
At Avvale, we not only offer AMS services for SAP environments, but we actively join our customers’ challenges, with an approach based on continuous innovation, intelligent automation and proactive improvement.
Thanks to our experience, technical know-how and close strategic vision, we help organizations leverage the full potential of their SAP systems, ensuring more agile, efficient and future-proof operations. At Avvale, more than managing applications, we build trusted relationships that drive real and sustainable digital transformation.
Discover how our AMS service helped an insurance company cut processing times by 60%, ensuring regulatory compliance, operational efficiency, and faster issue resolution through a collaborative, reliable, and user-friendly approach.
