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Innovation & Technology Services

Key Takeaways

⇨ The Global Innovation Team focuses on empowering customers to innovate by making digital transformation easy, practical, and manageable for businesses of all digital maturity levels.

⇨ They leverage cutting-edge technologies like AI, IoT, digital humans, and cloud platforms to maximize benefits and enable scalability and integration with existing technologies.

⇨ The team's approach aims to make digital transformation real for businesses, allowing them to step out of their comfort zone and embrace innovation as a necessity.

Turn rough ideas into tangible outcomes: With us by your side as an innovation and technology partner, your business is empowered to rapidly innovate in the way that suits it best.

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We Make Digital Real

At the Global Innovation Team, we’re passionate about empowering our customers to think afresh and step out of their comfort zone. We do this because we understand that innovation is not a choice.

How do we achieve this goal? We do it by making digital easy, practical and manageable for all businesses – no matter their level of digital maturity. We take cutting-edge technologies such as (generative) AI, IoT, digital humans, and cloud platforms, and maximize their benefits using our industry and SAP expertise.

What’s more, we do this in a way that allows you to scale and integrate novel technologies with existing technologies and platforms at any time. In short, we make digital real.

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Our Areas of Innovation Expertise

AI & Generative AI

AI transforms industries through intelligent problem-solving, pattern recognition, and decision-making. Within this broader AI realm, generative AI fuels innovation by improving efficiency and enhancing customer personalization. Our AI solutions help clients uncover use cases, build maturity, solve business challenges and succeed using the power of AI and next-gen technologies.

Digital Humans

Digital humans represent a pioneering approach to customer service. Available 24/7 and in multiple places simultaneously, these extraordinary digital employees – sophisticated chatbots with a human-like appearance – provide a consistently personalized, context-based service. At NTT DATA Business Solutions, we understand how to develop a digital human persona that adds value to your business. Click to learn more about the it.human platform, our digital human solution.

Metaverse

Step into the metaverse, a new frontier of digital innovation that’s reshaping the way businesses engage and interact. By bridging the virtual and physical realms, the metaverse offers unprecedented opportunities for collaboration and tailor-made customer experience. We’ve compiled 7 simple steps to get you started on your journey. Download the free infographic to find out more.

Sustainability

We reconcile sustainability goals with commercial value creation through the expert integration of sustainability and business strategies, using data and technology to drive sustainability gains that benefit the bottom line, top line and compliance & risk management. We also help our clients to document, report and share sustainability data with the goal of driving value creation. Click to learn more about our offerings in this vital field.

Cloud Platforms

As a long-standing SAP Platinum Partner with over three decades of experience in digital, we offer comprehensive expertise in SAP BTP and a deep understanding of all SAP products and services. We collaborate with industry leaders such as Microsoft and Amazon Web Services to design optimal cloud-based and hybrid system architectures for our customers.

Connected Ecosystems & IoT

Connected ecosystems seek to simplify and enhance our interactions with technology by enabling seamless connectivity and data sharing as well as integration and collaboration between a multitude of devices and services. By helping businesses to become more intelligent and better connected, we also improve overall process efficiency.

Our Innovation Services

Co-Innovation Services

• Co-Innovation workshop: from idea to development

Strategy & Design

• Opportunity assessment
• Business prioritization
• Operating model design

Implementation

• Implementation
• Security services
• Training & Enablement

Operation & Optimization

• Support & Maintenance – operate, connect, manage & support
• Optimization services – ecosystem lifecycle management

Our Innovation Track Record

70 +

Innovation cases across various industries

600 +

Employees working with AI, IoT, Robotics, Blockchain, RPA & more

6 +

Global Innovation Centers

Our Partners

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