Analyzing the Economic Benefits of Using AI-Powered SAP CX Solutions Natively Connected to SAP ERP
Economic Validation
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Key Takeaways
Organizations leveraging SAP CX solutions with an SAP ERP backend can expect a significant ROI ranging from 214% to 726%.
Integrating SAP CX solutions reduces complexity and accelerates innovation while providing enhanced integration and connectivity with existing ERP systems.
The economic validation highlights substantial quantitative and qualitative benefits, including cost savings, improved productivity, and streamlined operations.
Validating How SAP CX Solutions Deliver Better Customer Experiences, Reduce Costs, Improve Productivity, Streamline Operations, and Increase Revenue, Resulting in an ROI of 214% to 726%
This Economic Validation from TechTarget’s Enterprise Strategy Group focused on the quantitative and qualitative benefits organizations with an SAP ERP backend can expect when using it in conjunction with the SAP CX portfolio of solutions rather than several, disparate, non-SAP point solutions. This validation focuses on the many advantages and AI-powered optimizations that using SAP CX solutions with an SAP ERP backend provides to customers, partners, and the organization, including reduced complexity, faster time to value, accelerated innovation and cost-savings, end-to-end process optimization, lower TCO, and improved integration and connectivity with ERP and other applications
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