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Key Takeaways What you need to know

  1. AI adoption is accelerating alongside digital transformation initiatives like SAP S/4HANA migration and cloud modernization.

  2. Understanding AI maturity and adoption is crucial for achieving desired business outcomes and improving KPIs.

  3. Success in AI adoption and usage strategies is primarily driven by the technologies utilized and the governance frameworks in place.

AI adoption in the SAP ecosystem is broad but still mostly at early- to mid-stage maturity, with most organizations experimenting or operating at a foundational level rather than running fully scaled, transformational AI programs. While the vast majority report some AI use and many have put basic governance in place, only a minority have deeply embedded AI across end‑to‑end workflows or fully aligned AI initiatives with business transformation goals.

As organizations move from AI Beginners to Adopters and Leaders, they expand their ecosystem of AI partners, diversify tools and platforms, and see stronger business outcomes across decision speed, automation, customer and employee experience, and revenue impact. Key drivers include automation and cost reduction, improved experiences, and SAP S/4HANA or cloud migration, supported by executive sponsorship, high‑quality data, strong governance, and tight integration with SAP and enterprise systems.

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Watch this webinar on demand to:

  • Benchmark your organization against AI Beginners, Adopters, and Leaders, and see where you fall on SAPinsider’s AI maturity model across strategy, governance, and process integration.
  • Understand how different maturity levels translate into KPIs like decision speed, process automation, forecast accuracy, and revenue or cost impact, so you can build a more outcomes‑driven AI roadmap.
  • Learn which SAP and non‑SAP AI technologies your peers are actually using today—from embedded AI in SAP S/4HANA and SAP Analytics Cloud to SAP BTP, Joule, and hyperscaler platforms—and how they’re integrating them into real business workflows.