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STA Technologies

STA Technologies is a company specialized in SAP add-on product development. Our primary product is the ITSM Connector for SAP that allows SAP customers to simplify and enhance SAP support processes, reduce ticket resolution times and cut SAP IT costs. The company is based in Budapest, Hungary and was founded in 2008. We are an SAP Silver Partner and also a ServiceNow Registered Partner and our products are certified by SAP and ServiceNow.

Featured Solutions

  • ITSM Connector for SAP

    Simplify and enhance SAP support, speed up ticket resolution and reduce related costs using this certified SAP add-on.

  • Knowledge Add-on for SAP

    Provide self-service issue resolution for SAP end users by embedding Knowledge Base search results into standard SAP F1 help.

Featured Content

Multimedia Center

Articles / Case Studies / Videos

  • STA Aspen SAP

    Aspen Reaps the Benefits of STA’s ‘ITSM Connector for SAP’

    Reading time: 1 mins

    Aspen Pharmacare utilized STA Technologies’ SAP add-on (ITSM Connector for SAP) within its SAP S/4HANA environment (version 1909) and ServiceNow (Tokyo)

  • Create ServiceNow Tickets from SAP GUI to Improve Your SAP Support Process

    Reading time: 3 mins

      Let your SAP users create tickets in ServiceNow directly from SAP GUI using the ITSM Connector. Tickets are automatically categorized and routed based on SAP transaction, module etc. and contain all relevant information (SAP transaction, user, system details, authorization report). So far, all my posts were about how you can improve the troubleshooting process…

  • SAP Focused Run 4.0 – ServiceNow integration – monitoring and alerting

    Reading time: 1 min

    Learn how you can integrate SAP Focused Run and ServiceNow systems to have ServiceNow incidents automatically (or manually) created for Focused Run alerts.

  • Create ServiceNow incidents directly from SAP Fiori Apps

    Reading time: 1 min

    Create ServiceNow incidents directly from Fiori Apps using the ITSM Connector, having them routed and categorized based on SAP module, Fiori App ID or any other criteria. Automatically have the console entries, SU53 authorization report and all system/user data attached to the ServiceNow incidents.

  • Integration of SAP and Jira

    Reading time: 1 min

    Learn how you can speed up SAP incident resolution by letting SAP users create tickets in Jira directly from SAP GUI or Fiori Apps using the ITSM Connector. The generated Jira tickets contain all relevant information (SAP transaction, user, system details, authorization report, Fiori app details) so the support teams can immediately start working on…

  • Create ServiceNow incidents directly from RF devices running SAP EWM

    Reading time: 1 min

    Submit ServiceNow incidents from mobile devices running SAP EWM. All relevant information attached automatically (warehouse details, program details, mobile device details etc.).

  • Neptune DXP SAP Edition meets IT Service Management – create tickets from Neptune apps

    Reading time: 1 min

    Learn how the ITSM Connector allows your end users to create incidents in external ticketing tools like ServiceNow, Jira, ManageEngine ServiceDesk Plus whenever they experience an error in a Neptune Software Application. All Neptune-related information is automatically added to the tickets, which are routed and categorized automatically.

  • Automate Service Request creation for SAP authorization requests

    Reading time: 1 min

    See how to speed up SAP authorization requests by enabling SAP end users to create Service Requests in ServiceNow directly from SAP.