Use Python to Develop Custom Interactive Voice Response Functionalities for SAP Business Communications Management

Reading time: 12 mins

Learn some fundamental techniques for developing custom interactive voice response (IVR) functionalities and see example solutions to three common IVR enhancements when using SAP Business Communications Management. Key Concept Interactive voice response (IVR) is a technology that allows a computer and telephony systems to interact with humans through voice and dual-tone multi-frequency input. Today, IVR is the...

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