Case Studies

Our library of customer case studies focuses on insights, advice, and best practices. The featured case studies highlight how customers are using SAP solutions to streamline business processes, reduce errors, increase ROI, automate workflows, and more.

710 results

  1. How to Build a Strong Business Case for Your Investment in Supply Chain Technology

    Reading time: 1 mins

    Gone are the days when CIO’s had full control of IT expenditures. Today, even small investments require full consensus among all business and IT stakeholders, along with a business case – a strong business case. How do you get started?

  2. Workflow Basics for SAP ERP HCM

    Reading time: 10 mins

    Maximize the potential of normal business processes by adding complex decisions and branches that the SAP system can process instantaneously and deliver to the next participant or participants. SAP delivers SAP Workflow as part of the core functionality. The setup of the organizational structure with Personnel Administration and Organizational Management provides many options for workflow...…

  3. Case Study: How Callaway transitioned their Planning processes from a legacy solution to the Cloud

    Go inside Callaway Golf’s strategic initiative to transform their planning processes and capabilities moving from a very old and outdated legacy planning solution (SAP BPS) to SAP Analytics Cloud. You will hear details from different stages of their project from business case and scope through execution and go live. You will: - Learn why Callaway…

  4. Spotlight: The Four I’s of the Internal Audit Process

    Reading time: 13 mins

    How an organization’s internal audit team assesses risk is a key concern of organizations, as evidenced by survey findings and reports by accounting industry groups. Steve Biskie, Managing Director at High Water Advisors, comments on this hot topic. The role that internal auditors have with regard to risk has come under scrutiny after several surveys...…

  5. Use Predictive Analysis to Gauge the Effect of a Price Change or a Promotion on Sales

    Reading time: 11 mins

    Predict the outcome of a promotional program or price change on sales figures using predictive analysis. Sunil Mehta and Biswajit Biswas provide step-by-step instructions that focus on the food and beverage industry. Key Concept Exponential smoothing is used to revisit, review, and revise forecast values based on comparison of historical data. This smoothing follows the...…

  6. mail Threading Gives IC Agents Quick Access to Customers’ Email History

    Reading time: 9 mins

    Find out how you can configure email threading so emails related to a particular service ticket or case appear together on one screen in the agent inbox. This not only links the email to the related business document, it also routes the email to the correct processor. Key Concept Email threading allows E-Mail Response Management...…

  7. Building the Intelligent Tax Function on SAP: Developing a Compelling Business Case

    Developing a robust business case is a key foundation of a successful SAP S/4HANA program. Finance functions are under significant pressure to deliver enhanced business insight and reduce costs - leveraging an S/4 investment is therefore a major component to the overall program business case. However, many companies are missing a critical component – consideration…

  8. How to Set Up Business Partner Determination in mySAP CRM

    Reading time: 17 mins

    Learn about how the partner determination procedure works in mySAP CRM. Although you may be familiar with partner determination in R/3, the mySAP CRM version offers additional options. Key Concept Partner processing is a basic function in transaction processing that includes the partner determination procedure, which the system uses to find and enter partners in...…

  9. 6 Solutions to SAP S/4HANA Migration Challenges

    Reading time: 10 mins

    Digital transformation is the process of undergoing multiple changes—internal and external—and leveraging digital technologies to become more agile, optimized, and efficient. In order to keep pace with digital transformation, organizations must adopt modernized IT such as SAP S/4HANA—a significant investment that requires preparation. This article reveals six challenges that may prevent businesses from moving forward…

  10. Datasphere

    Avvale Leverages SAP Datasphere to Innovate in Analytics

    Reading time: 6 mins

    AI and automation are among the most-discussed emerging technologies in the SAP space. While every organization is eager to leverage their power to deliver advanced analytics, not all IT and business leaders know how to go about setting up their data strategy to make these possibilities a reality. Often, these organizations turn to partners like…