Jul 23, 2024
•1 minute read
SAP SuccessFactors
SAP SuccessFactors is SAP’s cloud-based human capital management platform for core HR, payroll, talent management, workforce analytics, and employee experience management. This topic page focuses on how SAP customers use SuccessFactors to modernize HR operations, connect people data with business transformation, and support cloud-based HXM strategies. It is relevant for HR leaders, IT teams, payroll owners, talent executives, and SAP program leaders evaluating Employee Central, Employee Central Payroll, Recruiting, Onboarding, Learning, Performance & Goals, Succession, and People Analytics in SAP environments.
What is SAP SuccessFactors?
SAP SuccessFactors is SAP’s primary cloud HCM and HXM suite, used to manage employee data, payroll processes, talent programs, learning, performance, succession, and workforce planning.
It helps organizations move HR from fragmented, on-premise processes toward integrated cloud workflows centered on Employee Central as the HR system of record.
For SAP customers, SuccessFactors also supports broader S/4HANA and cloud transformation strategies, especially as SAP ERP HCM mainstream maintenance approaches its 2027 endpoint.
SAP SuccessFactors is SAP’s cloud-based human capital management platform for core HR, payroll, talent management, workforce analytics, and employee experience management. This topic page focuses on how SAP customers use SuccessFactors to modernize HR operations, connect people data with business transformation, and support cloud-based HXM strategies. It is relevant for HR leaders, IT teams, payroll owners, talent executives, and SAP program leaders evaluating Employee Central, Employee Central Payroll, Recruiting, Onboarding, Learning, Performance & Goals, Succession, and People Analytics in SAP environments.
What is SAP SuccessFactors?
SAP SuccessFactors is SAP’s primary cloud HCM and HXM suite, used to manage employee data, payroll processes, talent programs, learning, performance, succession, and workforce planning.
It helps organizations move HR from fragmented, on-premise processes toward integrated cloud workflows centered on Employee Central as the HR system of record.
For SAP customers, SuccessFactors also supports broader S/4HANA and cloud transformation strategies, especially as SAP ERP HCM mainstream maintenance approaches its 2027 endpoint.
How do enterprises use SAP SuccessFactors?
Core HR modernization
Enterprises use SAP SuccessFactors Employee Central to create a cloud-based HR system of record for employee profiles, organizational structures, job data, and workforce transactions. This helps HR and IT teams standardize processes across regions while reducing dependence on legacy environments.
Payroll and employee service delivery
Organizations use Employee Central Payroll and connected service capabilities to support payroll execution, employee inquiries, and HR case handling in SAP landscapes. Recent SuccessFactors releases are also adding AI-supported payroll explanation agents to reduce routine HR service desk volume.
Talent acquisition and onboarding
Recruiting and Onboarding help enterprises manage candidate engagement, offer workflows, onboarding tasks, and new-hire experiences within the broader SuccessFactors suite. These capabilities are especially important for organizations trying to streamline hiring while connecting talent processes to core HR data.
Performance, learning, and career development
SuccessFactors supports performance reviews, learning programs, succession planning, and career development through integrated talent modules. SAP’s latest releases extend AI into performance, learning, succession, and people analytics workflows, making clean skills data and governance more important for HR.
Workforce planning and people analytics
Enterprises use SuccessFactors Workforce Planning and People Analytics to analyze headcount, skills, workforce trends, and talent gaps. These insights help HR leaders connect people decisions to business transformation, internal mobility, and future workforce needs.
Where does SAP SuccessFactors emerge in SAPinsider research?
The HCM and SAP S/4HANA benchmark shows SuccessFactors emerging as part of broader HXM and SAP S/4HANA transformation planning. SAPinsider’s survey of 114 HR community members found that leading organizations are 33% more likely to implement SAP HXM SuccessFactors in the cloud, while 27% reported favorable ROI and competitive advantage from combining cloud HXM with foundational HR capabilities.
The Technology Leader’s 2025 Transformation Report Card places SAP SuccessFactors in the wider context of SAP S/4HANA, AI, and digital transformation priorities. The research highlights SAP S/4HANA and AI as top 2025 agenda items for technology leaders, reinforcing why HR platforms need clean data, integrated workflows, and AI-ready governance to support enterprise transformation.
A Massive Cloud Migration—in a flashAn important part of SAP’s transformation initiative was migrating to hyperscalers the nine large data centers that serve SAP SuccessFactors, a customizable, comprehensive suite of human resources management software including core HR, payroll, talent management, and much more.
RSG Aligns With AspireHRRyan Specialty Group (RSG) was founded in 2010 by Patrick G. Ryan, the founder and former Chairman and CEO of Aon Corporation. Headquartered in Chicago, Illinois, RSG has approximately 1,700 employees with operations in North America, the United Kingdom, and Europe. RSG’s phenomenal start has been the result of organic growth further cultivated through strategic acquisitions.
Jun 25, 2024
•1 minute read
Ingles Keeps It Fresh With AspireHRIngle’s Markets is a regional grocery chain with 26k+ employees that began in Asheville, North Carolina in 1963, founded by Robert Ingle. Typically located in under-served rural markets, Ingle’s has expanded into Tennessee, Virginia, Georgia and Alabama. The stores carry bakery, deli, and meat departments in addition to standard grocery as well as pharmacy and in many locations, fuel. The stores are supplied product by Ingle’s state of the art distribution center, located centrally and within 250 miles of all stores. In addition, Milkco, a wholly-owned subsidiary, supplies Ingle’s Markets with fresh dairy products and other beverages as well as selling their products to other entities. In addition to name-brand products, Ingle’s Markets carries their own brand, Laura Lynn, named after Robert’s daughter, that is comparable or better in quality than name-brand products. Ingle’s Markets was using SAP Human Resources and Payroll as well as the Financial Modules, implemented approximately 10 years ago. With the advent and advantages of cloud service offerings, moving from their client server platform to a faster, state-of-the-art database and system was determined to be necessary to support the planned growth and direction of the organization.
Jun 25, 2024
•2 minute read
Making A Splash With BlueTriton BrandsBlueTriton Brands needed key HR functions delivered in eight months. These included Core HR, Payroll, Benefits, Time & Attendance, and Talent, as well as business (IT) operations to support HR functions. BlueTriton Brands had been operating 49 disparate HR systems, making it difficult to quickly access information and make informed, data driven decisions. Many key HR processes relied on paper forms which limited access to data and often led to long resolution times. These inefficient, manual processes stunted their business growth and ability to manage operations effectively, leading to a poor employee experience.
Jun 25, 2024
•2 minute read
American Flies with AspireHRAmerican Airlines was founded by Charles Lindburgh and has been flying for the last 90 years. Following the merger with USAirways that occurred in 2013, the employee population for AA exceeded 100k employees. With the merger of the two companies, a new human resources and payroll system was needed with the flying power to support the needs of the newly-merged company. Also, it was the ideal time to modernize and improve on the employee experience by implementing state of the art human resources and payroll processing systems. As part of the merger process, all human resources systems were evaluated for fit in meeting the needs of a very large, diverse organization.
Jun 25, 2024
•2 minute read
Top 10: Why SAP SuccessFactorsSAP SuccessFactors stands out with its built-in decision support, fully integrated with HR processes to simplify and enhance employee engagement. The platform features intelligent services and preconfigured events, making HR operations more intuitive and efficient.
Jun 12, 2024
•1 minute read
What’s new in OpenText Extended ECM for SAP SuccessFactorsDiscover the latest enhancements in OpenText™ Extended ECM for SAP® SuccessFactors® with the 24.1 update! This release introduces the revolutionary HR Content Aviator, an AI-driven chat-based feature that allows HR users to gain deep insights from employee records and HR documents. Enjoy the new Smart Document Bots for easy document storage rule setups and generate flexible DOCX documents for internal review and modifications. Seamlessly integrate with DocuSign® for better license management and utilize status icons for clear tracking of external document sharing. Enhanced audit information and new download control options offer superior governance and security. Stay ahead with these powerful updates, and don't miss the Extended ECM for SAP SuccessFactors Community Event in May 2024 for exclusive insights and peer discussions. Explore these innovations and elevate your HR processes today! For more information, contact your OpenText Sales Executive.
May 29, 2024
•1 minute read
SAP SuccessFactors Partners With Boomi to Scale HR Digital TransformationWith nearly 1,500 joint customers and a long-standing partnership, SAP SuccessFactors and Boomi equip organizations to streamline HR processes and improve workforce engagement. For more than a decade, SAP SuccessFactors and Boomi have teamed up to help organizations streamline human resources processes and improve employee performance. The partnership is more important now than ever in today’s era of workforce transformation.
May 28, 2024
•1 minute read
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