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Process Mining and Process Intelligence as Strategic Tools in the SAP Ecosystem
Tools like Six Sigma and Lean have for decades illustrated how eliminating inefficiencies in business processes help reduce operating cost and improve return on investment (ROI). The advent of process mining, which sits at the intersection of business process management (BPM) and data mining, and the resulting process intelligence, are powerful tools leveraged by companies to find process inefficiencies bottlenecks and optimize their processes.
Process Mining and Process Intelligence as Strategic Tools in the SAP Ecosystem
Tools like Six Sigma and Lean have for decades illustrated how eliminating inefficiencies in business processes help reduce operating cost and improve return on investment (ROI). The advent of process mining, which sits at the intersection of business process management (BPM) and data mining, and the resulting process intelligence, are powerful tools leveraged by companies to find process inefficiencies bottlenecks and optimize their processes.
What are Process Mining and Process Intelligence?
At a high level, process mining combines data mining and advanced analytics to discover, validate, and improve business process workflows. Combining these two, companies mine log data from their systems and leverage analytics on this data to understand their processes, identify process bottlenecks, and generate additional insights. This latter part is process intelligence. Business applications, like ERP, generate an audit log of processes within their various modules. Process mining leverages these logs to build a model or flow of the process. This model can then be analyzed further for insights. Best-of-breed tools have algorithms and visualizations that not only allow users to see what happened but also provide the tools to optimize these processes.
Criticality of SAP S/4HANA Investment
One question that technology executives consistently have at the top of their mind, irrespective of where they are in their S/4HANA journey, is how to maximize the value from S/4HANA investment. This value aspect has several components, ranging from seamless migration to post-implementation adoption and optimal usage. A key aspect of all these components, however, is the underlying business processes. SAPinsider S/4HANA Migration Benchmark Report 2021 highlights that 48% of respondents believe that adopting best practice business process models is the most important strategy to address drivers for S/4HANA migration.
How Tools like Process Mining and Process Intelligence Can Help in an SAP S/4HANA Migration
The key to any successful transformation always starts with understanding the current state. And process mining solutions start playing their role at this stage, allowing you to gain a detailed understanding of the current state of your IT systems.
These insights generated can help organizations not only decrease their SAP S/4HANA implementation cycle but also help manage their processes in a more optimal way post-implementation. Overall, they help minimize implementation risks as well. Benefits that these solutions generate within the SAP S/4HANA migration context include:
- Generating an accurate business value assessment for SAP S/4HANA migration through 360-degree process visibility and artificial intelligence-enabled fit-gap analysis.
- Mitigating project risk and cost by supporting the SAP S/4HANA migration journey across all phases. This includes safeguarding the transformation post-migration through continuous process improvement.
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SAP Signavio Declared Leader in SPARK Matrix™ for Digital Twin of an Organization SolutionJul 20, 2023 — SAP Signavio is declared a 2023 technology leader in the SPARK Matrix: Digital Twin of an Organization Solution, Q2, 2023, by Quadrant Knowledge Solutions. The Quadrant Knowledge Solutions' SPARK Matrix™ includes a detailed analysis of global market dynamics, major trends, vendor landscape, and competitive positioning. The study provides competitive analysis and ranking of the leading technology vendors in the form of its SPARK Matrix™. The study offers strategic information for users to evaluate different provider capabilities, competitive differentiation, and market position.
1 minute read
Combining SAP Signavio and BTP to Improve Your Business ProcessesApr 12, 2023 — Read DalRae Solutions’ Martin Geddes and SAP’s Alex Aitken's session deck as they explore how SAP Signavio can identify the friction in your business processes that can be solved with BTP, without impacting your core system of record.
1 minute read
SAP Investments in Your SuccessFeb 27, 2023 — Some SAP customers may feel that they are always inundated with sales pitches for new SAP features and extensions, even though they are struggling to find success with the SAP landscape they already have. Yet a significant portion of SAP users are unaware of the wide array of options that SAP provides for its clients – that are totally free of charge.
In this article, SAP expert Jayne Gibbon highlight some of the free programs and tools that are available to help SAP customers be successful. These solutions provide provides customer-specific recommendations on areas of relevant SAP innovations, business process improvements, and IT optimization potentials for your current core SAP system (SAP ERP or SAP S/4HANA).
Others can ensure you are running the most up to date system and check if you need maintenance or an upgrade. You can also access training programs to enhance your own skills.
5 minute read
From Partial to Full Process VisibilityJan 18, 2023 — With 46 percent of organizations stating that knowing which processes to automate is one of the biggest roadblocks to implementing automation for S/4HANA1, the need to identify and understand business processes is heightened. Especially for those considering a move to SAP S/4HANA, knowing what to move to the cloud is critical, which necessitates assessing where they stand in terms of process maturity levels. This article focuses on how Process Intelligence delivers insights by combining data from process discovery and test automation and aligns multiple data sources to deliver analytics to generate a holistic view of processes. The article also focuses on Worksoft’s Process Intelligence that draws from multiple data sources and delivers a comprehensive view of the business processes, no matter how complex they are. WorkSoft's solution combines data from multiple sources of truth in real time and calculates the value of process automation and optimization.
7 minute read
Intelligent Order Management AutomationSep 2, 2022 — Order management is a critical process in the supply chain world. With the evolution of customer expectations and behavior, the importance of the order management process has increased. It is therefore not surprising that in the initial responses to our research survey for Process Automation for Supply Chain, order management emerged as one of the top focus areas for process automation, along with procure-to-pay, as shown in figure 1. In the Process Automation and SAP S/4HANA research that we conducted in April 2022, intelligent automation was one of the key capabilities that SAPinsiders highlighted as the ones they will be focused on over the next couple of years. This article will review the opportunities to leverage intelligent automation in the overall order management process.
3 minute read
Achieve Business Clarity with Process Intelligence May 9, 2022 — The challenges of responding to market volatility and customer demand are all too common for most companies. Often, executives propose transformative initiatives such as migrating to SAP S/4HANA or implementing automation solutions to gain efficiencies and remain competitive. However, those outcomes are difficult to achieve without transparency into business processes.
What is the answer? Process intelligence provides an understanding of where process deficiencies exist and where leverage opportunities reside.
SAPinsider sat down with Shoeb Javed, Chief Strategy and Product Officer for software testing firm Worksoft Inc., to discuss the latest process intelligence trends. With many companies focusing on automation and their SAP S/4HANA migrations, the topic of process intelligence is a timely one.
“We’re going through a wholesale transformation in the way we live, work, and interact with each other. And technologies we help build have shaped a large part of that transformation,” Javed says. “It’s exciting to take part in creating that future and be at the forefront of all these possibilities.”
Read more and learn:
• Process intelligence is required in understanding the inner workings of the business and delivering expected outcomes.
• Prior to a transformation or migration, companies should determine what they intend to improve once the implementation is complete — critical to why process intelligence is vital for strategic operational execution.
• With an entire spectrum of technologies that comprise process intelligence now becoming mainstream, companies can no longer view intelligence as a “nice to have” but rather a must-have.
6 minute read