Unpacking the SAP Customer Evolution Kit with A 5-Day Strategy for the Cloud

One of the most persistent misconceptions about digital transformation is that organizations need to hire an army of external consultants just to figure out where to start their migration. However, SAP customers have access to a powerful, underutilized resource that can accelerate the move to the cloud: the SAP Customer Evolution kit.

A Valuable Tool

As detailed in the recent program updates, this kit is not a generic PDF or a pre-recorded video series. It is a high-touch, free-of-charge engagement model that is designed to deliver a personalized roadmap in three to five days.

For Project Managers and Line of Business (LOB) leads, the kit is the most valuable tool in the SAP ecosystem right now, as it connects them directly with SAP experts who analyze an organization’s unique landscape. The engagement is structured to cut through the noise of discovery processes. This is because, instead of months of discovery, the kit focuses on rapid assessment and value definition.

An Actionable Output

Significantly, the kit’s scope extends beyond the ERP core. As highlighted in the program documentation, the SAP Customer Evolution kit covers SAP solutions such as SAP Human Capital Management (HCM), SAP Spend Management, and SAP Customer Experience (CX). This is crucial because modern transformation is rarely confined to finance; it impacts how organizations hire, buy, and sell.

The output of the five-day engagement is a clear, actionable document that consists of a value case and a roadmap. For organizations seeking to move to SAP Cloud ERP, this document serves as their North Star. It helps them answer the difficult questions from the C-Suite about returns on investment (ROI) and timelines.

Thus, by leveraging this kit, organizations receive a specialized consulting engagement at no cost, bypassing the expensive pre-study phase and moving straight into strategic planning.

What This Means for SAPinsiders

To get the most out of the SAP Customer Evolution Kit, SAPinsiders must approach it with preparation and intent. Here is an immediate checklist they must consider:

1. Secure executive sponsorship. Although the kit is free, the time of an organization’s leadership team is not. Before requesting the engagement, ensure the implementation team has a sponsor such as the Chief Information Officer (CIO), Chief Technology Officer (CTO), or Vice President of Applications, who is willing to review the final roadmap. This ensures the output doesn’t just sit in an inbox but drives budget decisions for the upcoming fiscal year from the C-Suite.
2. Gather the process owners across the organization. The kit covers SAP HCM, SAP Spend Management, SAP CX, and SAP ERP. Thus, when discussing the project, SAPinsiders must not go into the sessions with only their IT staff. The team should also consist of key stakeholders from HR, Procurement, and Sales who participate in the relevant sessions. Their input on current pain points will ensure the SAP experts build a roadmap that solves actual business problems, not just technical ones.
3. Register for a session with the SAP Customer Evolution team today. These engagements are high touch, meaning they rely on SAP’s human availability. As awareness of this program grows, demand will increase. SAPinsiders must request their Customer Evolution Kit session immediately to secure their slot in the queue and align the five-day sprint with their internal planning cycles.