Are You Ready for ChaRM’s Retirement?

SAP’s Change Request Management (ChaRM) is scheduled for retirement in 2027, when the company will end mainstream maintenance on SAP Solution Manager (SolMan). That means ChaRM users will need to begin exploring replacements such as SAP Cloud ALM.

While this may seem challenging, the transition could not come at a better time.

Approximately 84% of SAP change managers surveyed by Basis Technologies report their organizations have avoided changes due to the fear of business disruption. Given these concerns, and ChaRM’s impending retirement, many SAP change managers are exploring intelligent automation.

How ICM Will Change the Post-ChaRM SAP Landscape

Basis Technologies expects Intelligent Change Management (ICM) to play a key role in this post-ChaRM SAP landscape. Where manual processes, rigid release cycles, and long change freezes once held many back, change managers are now embracing ICM as a new methodology, accelerating their delivery with risk-aware automation, and empowering their teams to work across multiple development tracks.

Robert Holland, Vice President and Research Director for SAPinsider, commented, “organizations cannot afford to continue older-style change and must start to embrace continuous change, something that is especially necessary with the adoption of cloud-based solutions and landscapes”.

In a upcoming webinar, titled “Managing Complex SAP Estates Post-ChaRM: Introducing Intelligent Change Management”, Basis Technologies experts will define the challenge of ChaRM’s retirement and introduce ICM solutions that change managers should consider. Elements covered include:

• What ChaRM’s retirement means for SAP-based change management strategies;
• The post-ChaRM solutions available, including SAP Cloud ALM and complementary technologies;
• How ICM solutions can help SAP change managers move at the speed of business;
• Key capabilities for change managers to explore, such as dynamic landscape management, toolchain integration, multiple development tracks, and production environment protection;
• Case examples that show how businesses are using ICM to simplify and accelerate operations.

The webinars, scheduled for 9 am CT / 3 pm GMT on November 19 and 9 am GMT / 10 am CET on November 20, are meant for SAP customers who want to manage the transition from ChaRM without disrupting business-as-usual and position change management teams to develop a competitive edge.

What This Means for SAPinsiders

• It is time to plan for ChaRM’s retirement in 2027. Whether you are planning to use ChaRM until its retirement or already making a transition to SAP Cloud ALM, companies like Basis Technologies are developing roadmaps you can use to benchmark your plans, and the tools required to manage the transition without disrupting normal business operations.
• ICM delivers SAP changes faster and more safely. Change managers that have adopted ICM have replaced manual processes and untapped continuous delivery across their SAP environments. Although it represents a new methodology, its smarter, more adaptable framework has shown it will play a key role in defining SAP’s post-ChaRM landscape.
• Market leaders have best practices in-place. Although ChaRM’s retirement is more than a year away, it’s important to start planning now because ICM reflects a new approach. Basis Technologies has established best practices to prepare for the transition and implement capabilities that allow businesses to hit the ground running. The upcoming webinars present an opportunity to learn more about how the company and its clients are adapting.