Richard Puckett is Chief Information and Security Officer and Global Head of Cyber Defense and Design at SAP, leading Security Operations, Cyber Intelligence and Incident Response across the company. Prior to joining SAP, he was the Vice President for Security Operations, Strategy & Architecture at Thomson Reuters, as well as the VP of Product & Commercial Security at General Electric, building up GE’s program for Industrial Cybersecurity & IoT. Richard comes to SAP with over 24 years of experience in Information Technology & Cybersecurity. He routinely participates in National and International exercises for Cybersecurity and the protection of Critical Infrastructure, focusing on improving the working relationships between Public and Private sector entities in the areas of Cyber Intelligence, Crisis Management and Cyber Policy. He is also the author of "Automated Deployment & Customization" by Macmillan Technical Publishing and Co-author of "Managing Enterprise Active Directory Services" by Addison-Wesley.