SAPinsider Expert Exchange – Season 1 Payment Technologies – Episode 1

In this Expert Exchange conversation, SAPinsider’s Robert Holland speaks with Jonathan Hymore, Vice President of B2B Sales at Worldpay, about how strategic receivables leadership directly impacts organizational liquidity. The discussion opens with credit card surcharging—why there’s no one-size-fits-all answer, how requirements differ state by state and country by country, and how Worldpay’s fully managed solution keeps merchants compliant while integrating fees cleanly into SAP billing and invoicing workflows. From there, the conversation turns to PCI compliance, and how client-side capture through hosted payment pages, hosted fields, or iFrames keeps the raw credit card number out of the SAP digital core—replacing it with a token that reduces audit burden and enables secure recurring payments. Highmore explains how meeting customers where, when, and how they want to pay inherently reduces day sales outstanding, while real-time authorization and settlement visibility embedded in SAP reporting sharpens cash flow forecasting and working capital decisions. His closing advice: every organization is unique, so work with a payments partner that understands the nuances of your business and the broader SAP ecosystem.

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