
Shutterfly dramatically improved SAP issue resolution times—from seven days to under one hour—by adopting Avantra’s intelligent observability platform.
Avantra enabled global teams to perform self-service diagnostics, reducing dependency on SAP Basis support and cutting down thousands of support tickets.
By consolidating legacy tools and automating monitoring, Shutterfly streamlined operations and positioned itself for scalable, future-ready SAP RISE transformation.