SAP Support – Rather Outdoors Case Study
Key Takeaways
⇨ Rather Outdoors is a fishing and tackle company that sells goods globally through various channels, including online direct-to-consumer, wholesalers, and independent dealers.
⇨ The Config Team successfully navigated Rather Outdoors through a 12-month transition period of SAP, providing technical expertise, stability, and security to the business and its processes globally.
⇨ Rather Outdoors benefits from The Config Team's full SAP managed service and BAU support, covering all its SAP EWM processes, ECC, IBP, and security.
Rather Outdoors, the world’s largest fishing and tackle company, faced a 12-month transition period after inheriting an SAP system from a purchased company without the team to operate it. The Config Team, a SAP partner, was chosen to help them navigate the transition. With the Config Team’s support, Rather Outdoors was able to achieve a level of maturity that they would not have reached if they were trying to build an internal SAP team from scratch. They received full SAP managed service and business as usual support, with quick and easy access to every level of support including a dedicated service delivery manager. The Config Team’s transparency, visibility and real-time online dashboard, combined with their collaborative and flexible approach to support, have provided Rather Outdoors with a true partnership that has accelerated business growth.
Learn more about Rather Outdoors transition journey through the case study HERE.
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