Turnkey Consulting provided a comprehensive review of the client's IAM and PAM strategies, identifying potential gaps and recommending a future-proofed approach.
The engagement resulted in a strategic roadmap and a three-year plan, helping the client make informed investment decisions and achieve ROI.
The new strategy is expected to enhance governance, reduce risks, and lower costs related to user administration and technical support.
To support significant business development and combat the ever-growing threat of cyber-attacks and identity theft, Turnkey’s client continuously works to minimise risk exposure and manage user access by giving employees the right tools and expertise to secure their business-critical applications.
But the complexity of managing large numbers of locations and employees while maintaining effective security controls and user access authorisations is a constant challenge. In addition, unauthorised access and other vulnerabilities are an increasing threat with the rapid acceleration of digital and cloud technologies.
Turnkey’s client has Identity & Access Management (IAM) technology in place to ensure its people were accessing the right systems. It also deploys Privileged Access Management (PAM) to provide elevated access to sensitive systems within the organisation. These were managed with user IDs, single sign-on and multifactor authentication.
The client now wished to review its approach to the existing solutions, exploring how best to provide these services by adopting a more holistic and future-proofed strategy to its entire user base and IT landscape.
Turnkey’s client is in the business of home improvement retailing. Over 50,000 employees serve consumers and trade professionals in stores across over seven countries. The rapid growth of online shopping as customers demand more choice, speed and convenience is creating increased sales opportunities for the multinational retailer, with physical stores now operating as digital hubs for click and collect services.