ServiceNow and SoftwareOne Partner to Accelerate Cloud-Based IT Modernization

ServiceNow and SoftwareOne have entered a multi-year strategic partnership aimed at accelerating IT modernization in the cloud. This collaboration combines ServiceNow’s cutting-edge AI and workflow automation capabilities with SoftwareOne’s deep expertise in software licensing and cloud solutions. Together, the companies aim to help organizations maximize the value of their IT investments, mitigate risks, and drive digital transformation.

The partnership’s initial offering will deliver a comprehensive solution designed to streamline IT operations, optimize software and cloud expenditures, and boost returns on investment. By providing end-to-end automation, businesses will gain greater visibility into their IT assets while simplifying complex processes. Beyond cost optimization, the collaboration also addresses critical challenges such as managing software expenses, building robust data foundations, and supporting AI, security, and modernization initiatives. It aims to enhance operational agility, enabling businesses to innovate and scale efficiently—even in uncertain economic climates. Employees will benefit from intuitive tools that simplify daily tasks, while customers will experience faster, more reliable services, fostering satisfaction and long-term growth.

For organizations leveraging SAP, this partnership offers added value. Integrating ServiceNow’s automation tools with SAP systems can streamline workflows in procurement, finance, and HR, reducing manual efforts and improving operational efficiency. SoftwareOne’s licensing consultancy supports SAP customers in managing software usage and navigating cloud transitions, particularly during migrations to SAP S/4HANA. This approach reduces risks, ensures compliance, and enhances cost management, empowering SAP users to accelerate innovation and strengthen IT asset management while laying a solid foundation for AI and analytics-driven growth.

What this means for SAPinsiders

Integrate ServiceNow’s Automation Tools with SAP Systems to Simplify Workflows: SAP users can unlock significant operational efficiencies by integrating ServiceNow’s advanced AI and workflow automation capabilities directly into their SAP environments. This powerful combination enables organizations to automate complex, time-consuming processes across key functions such as procurement, finance, and HR, reducing the reliance on manual interventions and minimizing the risk of errors. By eliminating bottlenecks and optimizing process flows, businesses can achieve greater process accuracy, faster cycle times, and consistent compliance with regulatory standards. This integration enhances operational agility, allowing organizations to quickly adapt to shifting business needs and market demands. By freeing up valuable resources from routine, repetitive tasks, teams can redirect their focus toward strategic, high-value initiatives such as innovation, process improvement, and growth opportunities. The result is a more responsive, efficient, and future-ready organization that leverages the best of both ServiceNow’s automation and SAP’s robust enterprise capabilities.

Optimize SAP Licensing and Cloud Spend with SoftwareOne’s Expertise: SAP customers can leverage SoftwareOne’s advanced licensing consultancy to gain comprehensive control over their software usage, licensing agreements, and cloud investments. This is particularly valuable during SAP S/4HANA migrations, where complexities around licensing and cloud resource allocation often lead to unexpected costs and compliance risks. SoftwareOne’s expertise ensures accurate license management, helping organizations avoid over-purchasing, under-utilization, and audit penalties while maximizing the value of their existing software assets. By strategically optimizing IT and cloud expenditures, SAP users can unlock significant cost savings that can be reinvested into innovation initiatives, such as AI-driven analytics, process automation, and digital transformation projects. This not only accelerates modernization efforts but also minimizes financial risks and enhances the overall agility and scalability of IT environments, ensuring businesses remain competitive in a rapidly evolving digital landscape.

Build a Robust Data Foundation to Support AI and Analytics within SAP: The partnership offers SAP users the opportunity to build a solid data infrastructure that supports AI, security, and advanced analytics. By leveraging ServiceNow’s data visibility tools and SoftwareOne’s cloud expertise, organizations can improve IT asset management and integrate diverse data sources into their SAP environments. This strong data foundation enables more accurate insights through SAP Analytics Cloud and enhances decision-making, positioning businesses for sustainable growth and innovation.