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Key Takeaways

  • HAESL is deploying HCLTech’s iMRO/4 integrated with SAP S/4HANA to modernize engine maintenance operations.

  • The platform will unify maintenance workflows with enterprise processes to improve traceability and execution.

  • The initiative supports scalable aviation MRO operations through connected operational and enterprise data.

Hong Kong Aero Engine Services Ltd. (HAESL) has selected HCLTech to modernize its maintenance, repair and overhaul (MRO) operations by implementing a maintenance execution platform integrated with SAP S/4HANA. The program is designed to streamline the aircraft engine repair and maintenance company’s workflows, improve operational efficiency and scalability, and provide real-time data visibility to support faster decision-making.

Modernization Amid Growing Engine Maintenance Demand

HAESL specializes in the overhaul, repair, and testing of Rolls-Royce Trent 700 and XWB engines and has serviced more than 5,700 engines for over 50 global airlines since its founding in 1997, according to its website.

As engine maintenance volumes and operational complexity increase, HAESL is pursuing a modernization initiative focused on digitizing core maintenance processes and strengthening enterprise visibility across operations.

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Ravinder Bedi, General Manager of Finance & Administration at HAESL, said, “Our customers depend on transparent progress and consistent quality during every shop visit. By integrating iMRO/4 with SAP S/4HANA, we will enhance end-to-end traceability and provide a single view of the workflow from induction to release.”

Strengthening Core Operations Through SAP S/4HANA Integration

Under the partnership, HCLTech will implement its iMRO/4 solution, an asset management platform that integrates maintenance activities with enterprise processes such as finance and material planning, while connecting it to SAP S/4HANA. The platform will serve as HAESL’s Maintenance Execution System, creating a unified workflow from engine induction through release.

By linking maintenance workflows with enterprise planning functions, the system is intended to improve resource utilization, shorten turnaround times, and lower operational costs.

“This reduces barriers and improves execution efficiency. Partnering with HCLTech marks a significant step in our transformation, creating a scalable digital foundation that supports operational excellence and long-term growth,” Bedi added.

The transformation is expected to provide real-time operational insights to support faster decision-making. Greater integration between maintenance and enterprise systems is also expected to support operational scalability and consistent service quality for airline customers.

What This Means for SAPinsiders

SAP S/4HANA is extending into operational maintenance environments. The HAESL deployment highlights how SAP S/4HANA can serve as a digital core beyond traditional finance and transactional processes. Integrating a maintenance execution system illustrates the platform’s role in connecting operational workflows with enterprise planning.

Digital core strategies increasingly depend on ecosystem solutions. The use of an industry-specific platform such as iMRO/4 demonstrates how organizations are layering specialized applications onto SAP S/4HANA to address complex operational requirements. This approach allows enterprises to maintain a centralized data model while supporting industry workflows.

Unified data models support visibility across asset-intensive operations. Connecting maintenance activities with SAP S/4HANA enables a consistent view of operational and enterprise data. For asset-intensive organizations, this alignment can improve coordination across finance, materials, and execution without fragmenting the technology landscape.

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