Basis & SAP Administration: Case study: Iron fist in a velvet glove — IaaS service-level enforcement at the U.S. Department of the Interior
Get practical tips from the U.S. Department of the Interior’s (DOI) experience working collaboratively with its cloud service provider to craft workable incentive and disincentive structures for service-level agreement (SLA) enforcement. Click this link to view the slides from this session — Admin2017_Knight_Casestudyironfistinavelvetglove. Heather Knight If you have comments about this article or publication, or…
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