Basis & SAP Administration: Case study: Iron fist in a velvet glove — IaaS service-level enforcement at the U.S. Department of the Interior

Basis & SAP Administration: Case study: Iron fist in a velvet glove — IaaS service-level enforcement at the U.S. Department of the Interior

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Get practical tips from the U.S. Department of the Interior’s (DOI) experience working collaboratively with its cloud service provider to craft workable incentive and disincentive structures for service-level agreement (SLA) enforcement. Click this link to view the slides from this session — Admin2017_Knight_Casestudyironfistinavelvetglove. Heather Knight If you have comments about this article or publication, or...

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