Wide view image of businessman making a connection between two stack of wooden pegs in a conceptual image of business solution or merger.

Create ServiceNow Incidents Directly from RF Devices Running SAP EWM

Reading time: 3 mins

Key Takeaways

⇨ The ITSM Connector for SAP allows RF device users in warehouses to create ITSM platform incidents directly from their devices.

⇨ Automatic data collection and attachment of detailed EWM and RF device information streamline problem resolution.

⇨ Incidents are automatically categorized and routed to the appropriate support teams, enhancing the efficiency of the support process.

Submit ServiceNow incidents from mobile devices running SAP EWM. All relevant information attached automatically (warehouse details, program details, mobile device details etc.).

More Resources

See All Related Content