How to maximize the value of existing and future IT investments
Why automation is a necessity and the only way to manage the rate of change and associated IT risks
By taking a four-step process to automation, businesses can make a success of ITOM and public cloud environments, and continue to manage evolving IT landscapes and pressure points
Businesses run on people, and people rely on mission-critical IT applications for the smooth running of everything from finance and payroll systems, through to supply chains and factory floors. During 2020, the resilience of IT operations was truly put to the test. While many organisation had business continuity plans in place, most assumed scenarios such as a regional outage due to a terrorist attack and therefore focused on the transfer of services to different or backup locations. Not many anticipated the global scale or wide-reaching impact of what we have experienced, which for some industries also Automate or fail: Why Automation is key to the survival of IT in a digital world. resulted in a simultaneous growth in demand for products and services. As a result, the COVID-19 effect has accelerated innovation and new ways of working, as businesses look towards technology to facilitate effective and efficient operations during times of uncertainty and upheaval. In fact, according to Gartner, 69% of boards of directors accelerated their digital business initiatives following COVID-19 disruption. For many, this meant moving mission-critical applications to the cloud and putting more emphasis on IT operations, in a bid to keep up with the pace of change and ensure system scalability and flexibility.