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Malvern Panalytical automated its sales tax compliance by moving to the cloud with the Sovos end-to-end sales tax suite, including Sovos Global Tax Determination, Sovos CertManager and Sovos Filing. This allowed all global business to be consolidated into a single sales tax provider. Specifically, Malvern Panalytical found the following benefits:
- Monthly finance reconciliations are easier to manage, thanks to reporting capabilities in the Sovos solution.
- Process improvement has led to increased responsiveness to customers. Malvern can now update tax status and re-invoice within minutes, versus hours or days.
- Service cases can now be raised and managed online.
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